Night Audit & Front Desk Specialist

Socket.dev; Fort Worth (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Socket.dev seeks a motivated front desk auditor for an in-office role in Fort Worth, TX. You will manage daily front office audits across outlets, verify room and tax postings, correct discrepancies, and back up the front desk system.

The role requires attention to detail, ability to work evenings/weekends, and a strong team ethic to deliver warm, professional guest service. You will follow accounting policies and handle check-ins, payments, reservations, and PBX operations.

Qualifications

• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions.
• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Responsibilities

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

Skills

Attention to detail

Team player

Flexible schedule

Customer service oriented

Job description

Socket.dev seeks a motivated front desk auditor for an in-office role in Fort Worth, TX. You will manage daily front office audits across outlets, verify room and tax postings, correct discrepancies, and back up the front desk system.

The role requires attention to detail, ability to work evenings/weekends, and a strong team ethic to deliver warm, professional guest service. You will follow accounting policies and handle check-ins, payments, reservations, and PBX operations.