Night Audit & Front Desk Specialist

Remington Hospitality; Austin (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Remington Hospitality in Austin, TX seeks an experienced Front Office Auditor to manage daily audit functions for the hotel’s front office and outlets. You will review room and tax postings, correct errors, and ensure all house charges are posted accurately and timely.

You will back up the front office computer system and night audit program, and coordinate with the management company’s accounting policies. Strong customer service and attention to detail are essential.

Responsibilities

• Perform daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

Job description

Remington Hospitality in Austin, TX seeks an experienced Front Office Auditor to manage daily audit functions for the hotel’s front office and outlets. You will review room and tax postings, correct errors, and ensure all house charges are posted accurately and timely.

You will back up the front office computer system and night audit program, and coordinate with the management company’s accounting policies. Strong customer service and attention to detail are essential.