Night Audit & Front Desk Host—Mountain Retreat

The Inn at Canaan; West Virginia; On-site; USD 17,000 - 24,000; Full time

Job summary

Up to Par Management | Taylor Hospitality seeks a cheerful Night Audit Agent for The Inn at Canaan in West Virginia to ensure seamless overnight guest experiences. The role centers on accurate account handling, guest interactions, and nighttime operations.

You will monitor guest accounts, post charges, reconcile balances, check guests in/out, handle calls, issue keys, and maintain safety and service standards during the overnight shift.

Qualifications

• Previous front desk experience preferred.
• High School Diploma or GED required.
• Excellent verbal and written communication.
• Adaptability and a positive attitude.
• Able to stand/sit for 8 hours.
• Able to lift up to 30 lbs.
• Must read, write, and speak English.
• Available to work 11 pm–7 am shift.

Responsibilities

• Deliver exceptional guest experiences.
• Post charges and monitor guest accounts.
• Reconcile guest charges through night audit.
• Register guests and assign rooms.
• Compute bills and collect payments from guests.
• Answer phones and operate the switchboard.
• Maintain safekeeping and issuance of keys.
• Greet guests professionally and assist with checkout.
• Review accounts during checkout.
• Assist with other duties as assigned.

Skills

Front desk experience

Customer service

Communication skills

Adaptability

English proficiency

Stamina for 8-hour shift

Education

High School Diploma/GED

Job description

Up to Par Management | Taylor Hospitality seeks a cheerful Night Audit Agent for The Inn at Canaan in West Virginia to ensure seamless overnight guest experiences. The role centers on accurate account handling, guest interactions, and nighttime operations.

You will monitor guest accounts, post charges, reconcile balances, check guests in/out, handle calls, issue keys, and maintain safety and service standards during the overnight shift.