Night Audit / Front desk

Crescent Hotels & Resorts; Scottsdale (AZ); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Hotel discounts

Career growth opportunities

Great associate benefits

Job summary

Crescent Hotels & Resorts in Scottsdale, AZ seeks a hotel front desk associate to support overnight and late afternoon shifts. You will prepare daily revenue and guest ledger summaries, audit POS/front office systems, input revenue/expenses, and balance accounts nightly while ensuring accurate guest accounting.

The role requires at least 6 months of guest experience, availability for 11pm–7am and 3pm–11pm shifts, and basic computer skills; Lightspeed experience is a plus.

Qualifications

• At least 6 months of face-to-face guest/customer experience.
• Availability for 11pm–7am and 3pm–11pm shifts.
• Front desk operations or hotel software experience is a plus.

Responsibilities

• Prepare daily revenue reports by auditing POS tapes and journals.
• Run audit reports from the front office system and POS.
• Make corrections and handle computer problems during shift.
• Input revenue/expenses into the front office system to generate reports.
• Balance revenue and settlement accounts nightly and reset systems.
• Comply with attendance rules and be available as scheduled.
• Assist late arriving guests with check-in in a friendly manner.
• Perform other job-related duties as assigned.

Skills

Guest experience

Customer service

Computer skills

Tools

Lightspeed

Job description

What will I be doing?

• Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
• Run audit reports/journals from the front office system, Point of Service, and the computer.
• Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
• Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
• Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
• Comply with attendance rules and be available to work on a regular basis.
• Assist late arriving guests with check-in process, in a friendly and timely manner.
• Perform any other job-related duties as assigned.

Why do you want to work here?

• Competitive pay
• Great associate benefits including health insurance for both full time and part time employees
• Upbeat and positive work environment
• Career growth opportunities
• Hotel discounts

Minimum Qualifications

At least 6 months of previous, face-to-face guest/customer experience

Position requires 11pm to 7am availability and 3pm to 11pm availability

Additional Qualifications

Previous financial experience a plus.

Advanced computer skills a plus.

Lightspeed experience is a plus.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.