Night Audit (56322)

Providence Hospitality; San Antonio, Northern (TX, KY); Hybrid; USD 22,000 - 23,000; Part time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Voluntary Short-Term and Long-Term Dis

Company paid Basic Life and AD&D

401(k) with Company match

Paid Time Off and State required sick

8 Paid Holidays

Hotel discounts by brand

Job summary

Providence Hospitality Partners manages Aloft San Antonio NW and seeks a Night Auditor to ensure accurate nightly financial and operational processes. You will balance room revenue, assist with check-ins/outs, and respond to guest needs with professionalism.

The role emphasizes attention to detail, strong communication, and adherence to Aloft/Marriott standards while supporting Front Office operations in a team environment.

Qualifications

• High school diploma or GED (or equivalent work experience).
• Minimum one year of hotel audit experience.
• Excellent customer service and communication skills.
• Basic computer data entry and typing skills.
• Ability to work nights and balance hotel operations.

Responsibilities

• Greet guests and check them in following procedures.
• Audit and balance room revenue, F&B revenue, and cashier reports.
• Prepare daily management reports and credit card batches.
• Serve as night hotel system/operations liaison.
• Handle guest questions and routine problems, escalate as needed.
• Maintain knowledge of hotel and area activities.
• Respond to emergencies and ensure safety.
• Assist in front office maintenance and supplies.

Skills

Commitment to excellence and high/80?

Education

High school diploma or GED (or equivalent)

Job description

# Night Audit (56322)Hot JobALOFT San Antonio NW - San Antonio, TX 78249## OverviewSalary Range$16.00 - $17.00 HourlyPosition TypePart TimeCategoryHospitality - Hotel## DescriptionProvidence Hospitality Partners is based in Denver, Colorado, and founded in 2002. We strive to operate hotels where every guest wants to stay, every associate wants to work, and every investor wants to own. We encourage and support each associate to achieve clearly defined objectives, and we pursue a proactive position to enhance the wellbeing in our communities. We provide a corporate culture that values teamwork, a strong work ethic, service to others, and personal balance.PROPERTY: Aloft San Antonio BRAND: Marriott – Aloft Hotels DEPARTMENT: Front Office POSITION: Night AuditorSUMMARY: The Night Auditor at Aloft San Antonio is responsible for providing exceptional overnight guest service while ensuring the accuracy and completion of the hotel’s daily financial and operational processes. This position is responsible for nightly balancing of hotel charges and expenses, completing required audit procedures and reports, and ensuring the Front Desk is prepared for the following business day.As an overnight representative of the hotel, the Night Auditor is also responsible for responding promptly and professionally to guest needs, assisting with check-ins and check-outs, addressing guest concerns, monitoring the property, and helping maintain a safe and welcoming environment. The Night Auditor must demonstrate strong attention to detail, accountability, and effective communication while delivering service consistent with Aloft, Marriott, and Providence Hospitality Partners standards.**DUTIES AND RESPONSIBILITIES:*** Greets guests and checks them into hotel following established procedures including but not limited to assuring all necessary information is received and entered into computer* Provides superior service to our customers (internal and external) at all times and follow the company’s etiquette guidelines as mandated in the employee handbook* Audits and balances room revenue, food and beverage revenue, cashier reports, guest and house accounts, telephone revenue and online reservations* Completes and transmits daily management/accounting reports and support documentation; transmittal of credit card batches* Acts as hotel system/operation and emergency liaison during night hours and perform all guest service functions* Runs various computer reports at the beginning and end of each shift* Takes payments, post charges, enter amounts into computer, and balance accounts at the end of each shift* Answers a variety of questions from guests, and handle routine problems - referring more unusual or difficult problems or complaints to supervisor or other appropriate staff members* Maintains knowledge of daily activities in and around the hotel/ resort area* Handles emergencies that arise when on duty alone, notifying appropriate personnel* Assists in general maintenance and inventory of Front Office equipment and supplies* Performs other related duties as assigned by management## Qualifications**QUALIFICATIONS:*** Commitment to excellence and high standards* Basic typing skills with computer data entry experience* Basic reading, spelling, and math skills* Ability to converse clearly and comfortably with many different types of people* Ability to deal courteously and efficiently with customers and other personnel* Ability to learn a variety of information about the company’s lodging and recreational facilities, as well as general information about the area* Excellent customer service skills* Ability to understand and follow written and verbal instructions* Professional appearance and demeanor* Bilingual skills a plus**EDUCATION AND EXPERIENCE:*** High school diploma or general education degree (GED) or related experience and/or training, or equivalent combination of education and experience* Requires a minimum of one year of hotel audit experience**COMPETENCIES:*** **Quality--**Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.* **Quantity--**Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.* **Safety and Security--**Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.* **Attendance/Punctuality--**Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.* **Dependability--**Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.**PHYSICAL DEMANDS AND WORK ENVIRONMENT:*** Continually required to stand, walk, bend, and reach* Continually required to utilize hand and finger dexterity to operate a keyboard and office equipment* Occasionally required to lift/push/carry items up to 25 lbs.**SALARY:****HOURS:****BENEFITS:*** Medical, Dental, and Vision Insurance* Voluntary Short-Term and Long-Term Disability* Company paid Basic Life and AD&D Insurance* 401(k) with Company match* Paid Time Off and State required sick pay* 8 Paid Holidays* Hotel discounts by brand