Night Audit

Midmark Corporation; Versailles (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Midmark Corporation, headquartered in Versailles, Ohio, seeks a Night Hotel Auditor to deliver superior guest service while ensuring night-time front desk and accounting operations run smoothly. You will handle overnight requests, balance day-end accounts, and manage late-night check-ins and reservations.

Requirements include a high school diploma with relevant experience; strong communication, customer service, and computer skills are essential for performing tasks efficiently in a hotel

Qualifications

• High school diploma with 2 years of relative experience.
• Experience with hotel front desk operations preferred.
• Ability to learn computer functions and on-the-job skills.

Responsibilities

• Greets guests, checks in, and provides information for a pleasant stay.
• Schedules wake‑up calls and reservations for the next day.
• Responds to guest inquiries, concerns and complaints as needed.

Skills

Communication

Computer skills

Customer service

Job description

JOB SUMMARY

As a Night Hotel Auditor, you will provide excellent customer service to guests and keeps the front desk and accounting operations running smoothly at night. They assist guests with their overnight requests and balance accounts leftover from the day shift. A night auditor handles late night check-ins, manages guest requests and accepts reservations.

Job Description

JOB SUMMARY

As a Night Hotel Auditor, you will provide excellent customer service to guests and keeps the front desk and accounting operations running smoothly at night. They assist guests with their overnight requests and balance accounts leftover from the day shift. A night auditor handles late night check-ins, manages guest requests and accepts reservations.

ESSSENTIAL/PRIMARY DUTIES

• Greets guests upon arrival, check them in and provide them with any information they need to enjoy their stay
• Schedules guest wake-up calls and reservations for the following day
• Responds to guest inquiries, concerns and complaints as needed
• Answers phones and place reservations
• Runs EOD computer functions so they are complete by the end of the shift
• Clean public areas & bathrooms
• Hotel Laundry and Silas Linens
• Make coffee for morning guests/set for breakfast buffets
• Review In room Dining Receipts
• Lock all exterior doors & check for trash around the building

EDUCATION and/or EXPERIENCE

High school diploma with 2 years of relative experience; or equivalent combination of education and experience

COMPETENCY/SKILL REQUIREMENTS

• Excellent communication
• Advanced ability to learn computer functions and other on-the-job skills
• Exceptional customer service skills

SUPERVISORY RESPONSIBILITIES

• No supervisory responsibilities

About Us

Founded in 1915, Midmark Corporation is the only company transforming healthcare experiences through innovative design within the medical, dental and animal health environments. With more than 2,200 teammates worldwide, Midmark focuses on harmonizing space, technology and workflows, creating a better experience for caregivers and patients at the point of care. The Midmark headquarters and innovation hub are located in Versailles, Ohio, which is also home to the Midmark Experience Center, Design Center, Technology Center and our largest manufacturing facility. Midmark maintains eleven additional locations in the United States, including four innovation hubs, and has subsidiaries in India and Italy.

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