Night Audit

myplace; Portland (OR); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Competitive Pay

Monthly Bonus

Flexible Scheduling

Direct Deposit

Cross-Training

Growth Opportunities

Job summary

My Place Hotel-Portland East in Portland, OR is seeking a Night Auditor to manage reservations, check-ins/check-outs, and guest requests during the overnight shift. This part-time role requires a friendly, professional demeanor and solid basic computer skills.

You'll handle audit paperwork, cash logs, and front desk logs, assist guests with local attractions, and perform light cleaning tasks. A reliable, detail-oriented team player with strong communication will fit well, with on-call

Qualifications

• Customer-focused, friendly demeanor.
• Proficient in Microsoft Office and basic computer tasks.
• Excellent written and verbal communication skills.
• Ability to multitask and stay organized on night shift.
• Reliable, professional, and dependable team member.
• Attention to detail in handling charges and records.

Responsibilities

• Handle reservations, check-ins and check-outs, and record charges.
• Address guest questions and concerns with local knowledge.
• Complete Night Audit Checklist and maintain logs.
• Perform light cleaning tasks and maintain lobby areas.
• Adhere to safety and security procedures.
• Be on call for hotel needs and assist with training.

Skills

Positive attitude

Basic computer skills

Communication skills

Multi-tasking

Dependability

Attention to detail

Tools

Microsoft Office

Job description

Location: My Place Hotel-Portland East

About the Role:

Join the dynamic guest service team at My Place Hotel as a Night Auditor! In this key role, you'll be the go-to person for all guest needs during the night shift, handling everything from reservations and check-ins to addressing guest inquiries. If you're an organized, dependable multi-tasker with a positive attitude and a strong knowledge of the local area, we want you on our team!

What You'll Do:

• Guest Services: Provide a warm, welcoming experience for all guests. Handle reservations, check-ins, check-outs, and accurately record charges for rooms, taxes, My Store purchases, and pet fees according to policy.
• Guest Assistance: Address guest questions, concerns, and complaints with comprehensive knowledge of the hotel, amenities, and local attractions, including restaurants, shopping, attractions, and churches.
• Night Audit & Paperwork: Complete the Night Audit Checklist, manage cash logs, call logs, and maintain all necessary paperwork. Keep the Front Desk Log updated and review previous shift logs at the start of each shift.
• Cleaning & Laundry: Perform some cleaning duties, including laundry, vacuuming, dusting, and ensuring the front desk, lobby, and housekeeping areas are tidy and well-stocked.
• Safety & Security: Adhere to all safety and security protocols, regularly inspect the property, ensure exterior doors are secure, and report any potential hazards.
• Learning & Growth: Take on additional responsibilities as needed and be on call for any hotel requirements.

What We're Looking For:

To excel in this role, you'll need a combination of technical skills and personal qualities:

Positive, Customer-Focused Attitude:

A friendly, welcoming demeanor is essential for providing the high level of service our guests expect.

Basic Computer Skills:

Proficiency in Microsoft Office and other basic computer applications is required.

Strong Communication Skills:

You'll need excellent written and verbal communication skills to interact effectively with guests and colleagues.

Multi-Tasking & Organizational Abilities:

This role requires the ability to manage multiple tasks simultaneously.

Dependability & Professionalism:

We're looking for someone reliable, professional, and consistent in their work.

Attention to Detail:

Accuracy is crucial, especially when handling financial records and guest information.

Benefits:

• Competitive Pay: Part Time starting at $18
• Monthly Bonus Potential
• Flexible Scheduling: 11p-7am
• Direct Deposit
• Cross-Training
• Growth Potential