Night Audit

Hyatt Hotels Corporation; Miami (FL); Hybrid; USD 25,000 - 33,000; Full time

Job summary

Hyatt Regency Huntington Beach Resort and Spa in Huntington Beach, CA, seeks a Front Office Host/Night Auditor who will greet guests during check-in/check-out, manage reservations, and support overnight operations.

The Night Auditor balances daily financial transactions, prepares reports, and ensures guest satisfaction with a warm, professional demeanor. Open availability, including overnights, weekends, and holidays, is essential.

Qualifications

• Experience in front desk or night audit preferred.
• Strong communication and attention to detail.
• Ability to balance financial transactions and generate daily reports.

Responsibilities

• Greet guests and complete check-in and check-out procedures.
• Handle reservations, room assignments, and guest requests.
• Provide knowledgeable and courteous service to guests and colleagues.
• Perform night audit duties, including balancing reports and financial transactions.
• Address guest concerns and resolve issues promptly.
• Maintain front desk organization and cleanliness.
• Communicate effectively with other departments to ensure seamless operations.
• Follow all safety and security procedures.

Skills

Check-in and check-out procedures

Reservations management

Guest service excellence

Night audit duties

Cash handling and balancing

Communication skills

Tools

PMS software

Computer systems

Job description

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

At Hyatt, we believe our guests choose us because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. As a Front Office Host/Night Auditor, you play a key role in creating a welcoming first impression and delivering exceptional guest experiences throughout each stay.

The Night Auditor is responsible for assisting guests with check-in and check-out, managing reservations, responding to guest inquiries, and ensuring smooth front desk operations. This position specifically works the overnight shift, hours range from 10:30pm to 8am. Open availability is essential to support operational needs.

This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment while maintaining a warm and professional demeanor. Responsibilities during overnight shifts include balancing daily financial transactions and preparing reports.

This position requires continuous standing, frequent use of computer systems, and interaction with guests and colleagues. Must be able to work a flexible schedule, including overnight shifts evenings, weekends, and holidays.

• Greet guests and complete check-in and check-out procedures
• Handle reservations, room assignments, and guest requests
• Provide knowledgeable and courteous service to guests and colleagues
• Perform night audit duties, including balancing reports and financial transactions
• Address guest concerns and resolve issues promptly
• Maintain front desk organization and cleanliness
• Communicate effectively with other departments to ensure seamless operations
• Follow all safety and security procedures
• Able to work a flexible schedule, including overnight shifts, evenings, weekends, and holidays, in accordance with operational needs

Hyatt Regency Huntington Beach Resort and Spa | Huntington Beach , CA , US

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