Night Audit

Hyatt Regency; Houston (TX); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Free room nights

Tuition Reimbursement

Free employee parking

PTO and Holidays

Medical/Dental/Vision Insurance

Job summary

Hyatt Regency Baytown is seeking a Night Audit to oversee night audit duties and support Front Office operations during the overnight shift. You will handle guest registrations, respond to requests, and ensure accurate nightly reconciliations.

This role emphasizes guest service, accuracy, and teamwork in a fast-paced hotel environment; flexibility to work nights, weekends, and holidays is required. The position offers opportunities for growth within Hyatt and a benefits package.

Qualifications

• Hospitality and front desk experience is preferred.
• Night Audit experience preferred.
• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Must have flexible work availability to include mornings, evenings, weekends, and holidays.

Responsibilities

• Oversee night audit duties and assist Front Office operations during the overnight shift.
• Guest registration process and telephone communications with in-house and external callers.
• Resolve guest requests and complaints.
• Reconcile day’s transactions, process payments, and prepare for the next day’s operation.

Skills

Hospitality and front desk experience

Night Audit experience

Refined verbal and written communicat

Ability to stand for long periods

Flexible work availability

Job description

Job Description

The Night Audit is responsible for overseeing specific night audit duties and assisting with Front Office operational duties during the overnight shift. Responsibilities may include the guest registration process, telephone communication with in-house and external callers, resolving guest requests and complaints, as well as traditional night audit duties including night roll, reconciling of the day’s transactions, processing payments, and preparing for the following day’s operation.

Organization- Hyatt Regency Baytown

Summary

The Night Audit is responsible for overseeing specific night audit duties and assisting with Front Office operational duties during the overnight shift. Responsibilities may include the guest registration process, telephone communication with in-house and external callers, resolving guest requests and complaints, as well as traditional night audit duties including night roll, reconciling of the day’s transactions, processing payments, and preparing for the following day’s operation.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Why Work for Hyatt?

• Free room nights, Discounted and Friends & Family Room Rates
• Tuition Reimbursement
• Free employee parking or bus pass!
• PTO, new child leave, and Paid Holidays
• Discounts at various retailers - Apple, AT&T, T-Mobile, Rental Cars and many more!
• Medical, Dental and Vision Insurance
• Start saving for retirement with our 401k program and company match
• Employee Stock Purchase Plan
• Free colleague meals weekly
• Opportunities for career growth!

Our Values

Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Qualifications

Qualifications - External

• Hospitality and front desk experience is preferred
• Night Audit experience preferred
• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.
• Must have flexible work availability to include mornings, evenings, weekends, and holidays