Part-Time Night Audit

Thompson Hotels, Inc.; Houston (TX); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Free room nights

Medical, Dental and Vision Insurance

401K with company match

Paid Time Off

Paid Family Bonding Time and Adoption 

Tuition Reimbursement

Employee Stock Purchase Plan

Retail discounts

Job summary

Thompson Houston is seeking a Night Auditor to join the hotel team in a demanding overnight role. You will oversee night audit duties, register guests, and ensure smooth operations during the overnight shift.

The position requires strong guest service and communication skills, with flexibility to work mornings, evenings, weekends, and holidays. Thompson Houston offers robust benefits and a path for growth within Hyatt’s luxury portfolio.

Qualifications

• Hospitality and front desk experience preferred.
• Night Audit experience preferred.
• Customer-focused mindset with a positive attitude.
• Strong verbal and written communication skills.
• Ability to stand for long periods of time.
• Flexible availability including mornings, evenings, weekends and holidays.

Responsibilities

• Oversee the night audit process and guest registration during overnight shifts.
• Handle guest calls, requests, and complaints with professionalism.
• Reconcile daily transactions and prepare reports for the next day’s operations.
• Support Front Office operations during overnight coverage.

Skills

Front desk

Night Audit

Guest service

Communication

Flexible schedule

Stamina

Job description

Summary

Thompson Houston is now hiring new colleagues to join the hotel’s team. Set in a soaring 36-story skyscraper, Thompson Houston + The Residences at the Allen is the city’s newest and most fashionable landmark. This architectural marvel sets a stylish scene for influential locals, seasoned globetrotters, and cultural tastemakers to meet and connect, luxuriate, and celebrate. The hotel’s coveted location in verdant Buffalo Bayou Park centers the property as a veritable oasis within the city. Newly opened February 2024, this luxury oasis boasts 172 luxury guestrooms, including 34 breathtaking suites, and a private collection of 100 residences. Unmatched amenities include a full-service spa, a well-equipped fitness center, several destination restaurants, a private heliport, an expansive one-acre pool deck, and over 17,000 square feet of flexible meeting and event spaces. As a Thompson Houston colleague, you will enjoy the following benefits:

• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Dental and Vision Insurance with only 30-day waiting period!
• 401K with company match
• Generous Paid Time Off
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Employee Stock Purchase Plan
• Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more

Organization- Thompson Houston

The Night Audit is responsible for overseeing specific night audit duties and assisting with Front Office operational duties during the overnight shift. Responsibilities may include the guest registration process, telephone communication with in-house and external callers, resolving guest requests and complaints, as well as traditional night audit duties including night roll, reconciling of the day’s transactions, processing payments, and preparing for the following day’s operation.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

Qualifications

• Hospitality and front desk experience is preferred
• Night Audit experience preferred
• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.
• Must have flexible work availability to include mornings, evenings, weekends, and holidays

Our Values

• Empathy
• Integrity
• Respect
• Inclusion
• Experimentation
• Wellbeing

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.