Night Audit

White Lodging; Austin (TX); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Parental leave

DailyPay

EAP

401(k) match

PTO with rollover

Wellness tools

Referral bonuses

Tuition reimbursement

Hotel discounts

Career growth

Job summary

White Lodging in Austin, TX is seeking a Night Auditor to be the first point of contact for guests, ensuring a warm welcome and efficient service at the front desk.

You will balance transactions, run nightly audits, and review guest folios while maintaining confidentiality and a professional, courteous demeanor. Previous hospitality experience is helpful but not required.

This role offers comprehensive benefits starting day one and opportunities for growth within White Lodging.

Qualifications

• Strong communication skills.
• Customer service orientation.
• Ability to be flexible and adapt to any situation.
• Front desk teamwork and positive attitude.
• Night/weekend/holiday availability.

Responsibilities

• Assist guests efficiently, courteously, and professionally in all front desk-related functions.
• Balance all hotel and restaurant transactions daily (credit cards, cash, change funds).
• Follow credit, cash-handling, and accounting procedures.
• Run audits and reports; record revenues and statistics accurately.
• Explain items in standard reports, guest folios, and emergency procedures.
• Ensure security and confidentiality of guest and hotel information.
• Respond to and resolve guest concerns or complaints.

Skills

Strong communication

Customer service

Flexibility

Team player

Outgoing personality

Night shift

Stand for long periods

Job description

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Night Auditor, you will be the first point of contact for guests, ensuring their stay begins with a warm welcome and ends with exceptional service.

Description

Summary:

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Night Auditor, you will be the first point of contact for guests, ensuring their stay begins with a warm welcome and ends with exceptional service.

What You'll Do

• A Night Auditor will assist guests efficiently, courteously, and professionally in all front desk-related functions.
• Balance all hotel and restaurant transactions daily, including credit cards, cash, and change funds.
• Consistently follow all credit, cash-handling, and accounting procedures.
• Run various audits and reports, and record all revenues and statistics accurately.
• Read, analyze, interpret, and effectively explain items such as standard reports, guest folios, and emergency procedures.
• Ensure security and confidentiality of all guest and hotel information.
• Effectively respond to and resolve guest concerns or complaints.
• Perform other duties as assigned.

What You’ll Bring

• Strong communication skills.
• A passion for customer service.
• The ability to be flexible and adapt to any situation.
• A desire to work as part of the front desk team.
• An outgoing personality with a positive attitude.
• Previous hospitality experience is helpful but not required.
• Ability to stand and move at a fast pace for long periods of time, with availability to work long hours, nights, weekends, and holidays as necessary.

What You Can Look Forward To

• Medical, Dental, and Vision insurance (starting Day 1)
• Life Insurance and Disability Insurance
• Paid Parental Leave
• DailyPay option
• Employee Assistance Program (EAP)
• 401(k) with company match
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• Leadership development and tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities for growth

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.