NICU Unit Communications Specialist

Children's National Medical Center; Washington (District of Columbia); On-site; USD 29,000 - 56,000; Full time

Benefits offered by this job

Comprehensive health coverage

Generous paid time off

401(k) plan

Life, AD&D, long-term disability

Tuition assistance

Fitness resources

Employee assistance program

Commuter benefits

Job summary

Children's National Hospital in Washington, DC seeks a Unit Communications Associate for the Neonatal Intensive Care Unit. You will coordinate admissions, discharges, and transfers, greet families, answer calls, and maintain patient care records.

The role emphasizes professional communication, attention to detail, and strict adherence to hospital policies. Qualifications include a high school diploma or GED (associate degree preferred) and at least 1 year in a healthcare setting.

Qualifications

• High School Diploma or GED required.
• 1 year in a healthcare environment required.
• Strong computer and MS Word skills.
• Excellent organizational and communication skills.
• Legible handwriting and attention to detail.
• Ability to interact tactfully with staff, patients and visitors.

Responsibilities

• Greet patients and families in a friendly, approachable manner.
• Coordinate admissions, discharges and transfers with unit staff.
• Answer calls professionally and relay messages accurately.
• Maintain patient care records and unit communications boards.
• Assist in mail distribution and unit supply tasks.
• Maintain unit environment and follow safety procedures.

Skills

Customer service

MS Word

Organization

Communication

Legible handwriting

Attention to detail

Mathematics

Diplomacy

Emergency response

Policy compliance

Shift coordination

Downtime productivity

Education

High School Diploma or GED

Associate's degree / some college

Job description

Children's National Hospital in Washington, DC seeks a Unit Communications Associate for the Neonatal Intensive Care Unit. You will coordinate admissions, discharges, and transfers, greet families, answer calls, and maintain patient care records.

The role emphasizes professional communication, attention to detail, and strict adherence to hospital policies. Qualifications include a high school diploma or GED (associate degree preferred) and at least 1 year in a healthcare setting.