NICU Unit Clerk & Family Liaison

Carle; Urbana (IL); On-site; USD 23,000 - 38,000; Full time

Job summary

The Unit Assistant position at Carle Health in Urbana, IL provides essential clerical support on nursing units and acts as a public relations liaison for the department. The role involves greeting visitors, handling unit communications, and coordinating patient charts and appointments.

The successful candidate will transcribe physician orders, assist with equipment troubleshooting, and serve as a resource to staff across departments.

Qualifications

• Certifications: , Education: , Work Experience:

Responsibilities

• Provides routine clerical and customer service support to unit staff.
• Greets all guests to the unit and assists them with their needs.
• Serves as a liaison between nursing staff, other departments, physicians, and patients/families by answering unit phone and appropriately disseminating information.
• Works with other department to provide basic equipment maintenance and serves as a resource to staff for use and troubleshooting of office equipment.
• Transcribes physician orders accurately and in a timely manner.
• Schedules appointments, consults, diagnostic tests and examinations for patients on nursing unit.
• Initiates, compiles and maintains patient charts.

Job description

The Unit Assistant position at Carle Health in Urbana, IL provides essential clerical support on nursing units and acts as a public relations liaison for the department. The role involves greeting visitors, handling unit communications, and coordinating patient charts and appointments.

The successful candidate will transcribe physician orders, assist with equipment troubleshooting, and serve as a resource to staff across departments.