NICU Health Unit Coordinator: Patient Flow & Front Desk

Children's Wisconsin; Milwaukee (WI); On-site; USD 21,000 - 26,000; Part time

Job summary

Children’s Wisconsin is seeking a Health Unit Coordinator for the NICU in Milwaukee. This part-time role is 24 hours per week with day shift responsibilities assisting as a central communication hub for patient care teams.

You will greet patients, manage unit access, coordinate admissions/discharges, maintain records, and support families with information and resources in a fast-paced, confidential environment.

Qualifications

• High school diploma or equivalent required.
• Healthcare clerical training or experience preferred.
• Strong communication, organization, and multitasking skills.
• Basic computer proficiency; familiarity with medical terminology a plus.

Responsibilities

• Greet patients and visitors, manage secure unit access, answer calls, and relay information quickly and accurately while maintaining confidentiality.
• Maintain and manage patient records, process admissions/discharges, coordinate with clinical staff, and assist families with information, services, and resources.
• Coordinate with nursing staff and support departments to manage bed availability, patient placement, and room readiness.
• Handle data entry, filing, supply management, equipment upkeep, and general office tasks to keep the unit organized and running efficiently.

Skills

Communication skills

Organization

Multitasking

Customer service

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Children’s Wisconsin is seeking a Health Unit Coordinator for the NICU in Milwaukee. This part-time role is 24 hours per week with day shift responsibilities assisting as a central communication hub for patient care teams.

You will greet patients, manage unit access, coordinate admissions/discharges, maintain records, and support families with information and resources in a fast-paced, confidential environment.