Health Unit Coordinator - NICU

Children's Wisconsin; Milwaukee (WI); On-site; USD 21,000 - 26,000; Part time

Job summary

Children’s Wisconsin is seeking a Health Unit Coordinator for the NICU in Milwaukee. This part-time role is 24 hours per week with day shift responsibilities assisting as a central communication hub for patient care teams.

You will greet patients, manage unit access, coordinate admissions/discharges, maintain records, and support families with information and resources in a fast-paced, confidential environment.

Qualifications

• High school diploma or equivalent required.
• Healthcare clerical training or experience preferred.
• Strong communication, organization, and multitasking skills.
• Basic computer proficiency; familiarity with medical terminology a plus.

Responsibilities

• Greet patients and visitors, manage secure unit access, answer calls, and relay information quickly and accurately while maintaining confidentiality.
• Maintain and manage patient records, process admissions/discharges, coordinate with clinical staff, and assist families with information, services, and resources.
• Coordinate with nursing staff and support departments to manage bed availability, patient placement, and room readiness.
• Handle data entry, filing, supply management, equipment upkeep, and general office tasks to keep the unit organized and running efficiently.

Skills

Communication skills

Organization

Multitasking

Customer service

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

## Health Unit Coordinator - NICUApply: Milwaukee, WI: Part time: Posted Yesterday: R16636*At Children’s Wisconsin, we believe kids deserve the best.**Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.**We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.****Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin:*** https://www.instagram.com/lifeatcw/**Schedule Details**: 24 hours/week, Day shift Provide essential clerical and front-desk support within patient care units while serving as a central communication hub that helps ensure safe, efficient, and compassionate care. **Key Responsibilities*** **Communication & Customer Service:** Welcome patients and visitors, manage secure unit access, answer calls, and relay information quickly and accurately while maintaining strict confidentiality. Keep care teams informed of updates and handle communication systems (phones, pagers, nurse call, etc.).* **Patient Care Support:** Maintain and manage patient records, process admissions/discharges, coordinate with clinical staff, and assist families with information, services, and resources.* **Patient Flow Coordination:** Partner with nursing staff and support departments to manage bed availability, patient placement, and room readiness to ensure smooth transitions of care.* **Clerical Operations:** Handle data entry, filing, supply management, equipment upkeep, and general office tasks to keep the unit organized and running efficiently. **Qualifications*** High school diploma or equivalent required; healthcare clerical training or experience preferred* Strong communication, organization, and multitasking skills* Basic computer proficiency; familiarity with medical terminology a plus* Ability to provide excellent customer service in a fast-paced environment **Orientation Requirements**If hired attendance will be required the first week at a New Hire Welcome day on **Monday from 9a-4p.** There are 3 days of central care partner orientation from **8a-4:30p on Tuesday, Wed and Thursday** that first week. We prefer participation in all the sessions, but at minimum, the **Thursday session is mandatory.**Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.