Nexthink Platform Engineering Lead: DEX & Proactive IT Ops

Truist; Atlanta (GA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision insurance

401(k) plan

Paid time off including sick days and holidays

Job summary

Truist is seeking a senior leader to manage the Nexthink platform strategy aimed at enhancing Digital Employee Experience (DEX) and proactive IT operations. This role involves collaborating with IT, Service Desk, and other departments to drive enterprise adoption and improvements in performance and efficiency.

The ideal candidate will have extensive experience with Nexthink, strong governance skills, and a proven track record in leading high-performing teams. Benefits include comprehensive medical packages and vacation days.

Qualifications

• 10+ years of professional experience in infrastructure engineering.
• Advanced knowledge of cloud, network, database, storage, platform, computing, middleware.
• Hands-on experience with Nexthink platform design and deployment.

Responsibilities

• Define and execute the Nexthink enterprise strategy and roadmap.
• Lead end-to-end design and deployment of Nexthink.
• Establish Nexthink as a core capability for proactive IT operations and DEX.

Skills

Nexthink platform expertise

Leadership and governance

Stakeholder management

Agile development knowledge

Digital Employee Experience (DEX)

Education

Bachelor's degree in Computer Science, Engineering, Information Systems, or related field

Tools

ServiceNow

Intune

SCCM

Job description

Truist is seeking a senior leader to manage the Nexthink platform strategy aimed at enhancing Digital Employee Experience (DEX) and proactive IT operations. This role involves collaborating with IT, Service Desk, and other departments to drive enterprise adoption and improvements in performance and efficiency.

The ideal candidate will have extensive experience with Nexthink, strong governance skills, and a proven track record in leading high-performing teams. Benefits include comprehensive medical packages and vacation days.