Nexthink Platform Engineering Lead: DEX & Proactive IT Ops

Truist; Raleigh (NC); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Paid vacation

401(k) plan

Dental and vision insurance

Job summary

Truist is seeking a senior leader to strategize and implement the Nexthink platform to enhance Digital Employee Experience (DEX) and proactive IT operations. This role demands deep technical expertise in Nexthink combined with strong leadership and governance skills.

The successful candidate will build a high-performing team, ensure compliance, and drive enterprise adoption through collaboration across various IT sectors. Benefits include comprehensive health insurance, paid leave, and a 401(k) plan.

Qualifications

• Minimum of 10 years of professional experience in infrastructure engineering.
• Advanced knowledge of enterprise infrastructure technologies, including cloud, network, and middleware.
• Experience leading enterprise platform implementations.

Responsibilities

• Define and execute the Nexthink strategy and roadmap.
• Lead platform governance and best practices.
• Architect scalable solutions aligned to compliance requirements.
• Oversee integrations with various platforms.
• Track KPIs and integrate insights into workflows.

Skills

Nexthink expertise

Leadership

Stakeholder management

Technical architecture

Education

Bachelor’s degree in Computer Science or related field

Tools

ServiceNow

Intune

SCCM

Job description

Truist is seeking a senior leader to strategize and implement the Nexthink platform to enhance Digital Employee Experience (DEX) and proactive IT operations. This role demands deep technical expertise in Nexthink combined with strong leadership and governance skills.

The successful candidate will build a high-performing team, ensure compliance, and drive enterprise adoption through collaboration across various IT sectors. Benefits include comprehensive health insurance, paid leave, and a 401(k) plan.