Nexthink Developer

Apex Systems; Raleigh (NC); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

ESPP

401K with company match

HSA

EAP

Job summary

Everforth Apex Systems is seeking a Nexthink Developer to support endpoint management and technology experience initiatives. You will administer the Nexthink platform, develop PowerShell automation, and analyze endpoint performance to drive improvements.

The role collaborates with engineering, support, and operations to troubleshoot issues and implement proactive monitoring. Hybrid work 2–5 days with potential remote consideration for candidates not near hubs.

Qualifications

• Bachelor's degree or equivalent work experience in IT-related field.
• 1-3 years of experience developing or supporting PowerShell scripts and automation solutions.
• Experience supporting Windows desktop and laptop environments.
• Familiarity with endpoint management platforms such as Microsoft Intune, MECM/SCCM, Workspace ONE, or similar technologies.
• Basic understanding of Windows operating systems, application troubleshooting, and endpoint support practices.
• Experience gathering, analyzing, and presenting technical data.
• Strong analytical, problem-solving, and communication skills.
• Ability to work effectively in a collaborative team environment.

Responsibilities

• Support the day-to-day administration and maintenance of the Nexthink platform.
• Develop and maintain PowerShell scripts used for endpoint monitoring, remediation, and automation.
• Assist in creating and managing Nexthink investigations, dashboards, campaigns, alerts, and remote actions.
• Analyze endpoint performance and user experience data to identify trends, issues, and improvement opportunities.
• Collaborate with engineering, support, and operations teams to troubleshoot endpoint and application-related problems.
• Participate in the design and implementation of proactive monitoring and automated remediation solutions.
• Build and maintain operational documentation, knowledge articles, and standard operating procedures.
• Support software deployment, endpoint management, and technology experience initiatives.
• Assist with platform upgrades, testing, and validation activities.
• Contribute to continuous improvement efforts that enhance service quality and operational efficiency.

Skills

PowerShell scripting

Analytical skills

Problem-solving

Communication skills

Team collaboration

Education

Bachelor's degree in IT/CS/Information Systems or related field

Tools

Microsoft Intune

MECM/SCCM

Workspace ONE

Nexthink (preferred)

Job description

Job#: 3052063

Job Description

Nexthink Developer

Location

Atlanta, Raleigh, Charlotte (Hybrid 2-5 days), remote will also be considered if not near hub

Role Overview

We are seeking a Nexthink Developer to support our endpoint management and technology experience initiatives. This role involves the day-to-day administration and maintenance of the Nexthink platform, developing PowerShell scripts for automation, and analyzing endpoint performance to identify improvement opportunities. The successful candidate will collaborate with various teams to troubleshoot issues and contribute to the enhancement of service quality and employee experience.

Key Responsibilities

• Support the day-to-day administration and maintenance of the Nexthink platform.
• Develop and maintain PowerShell scripts used for endpoint monitoring, remediation, and automation.
• Assist in creating and managing Nexthink investigations, dashboards, campaigns, alerts, and remote actions.
• Analyze endpoint performance and user experience data to identify trends, issues, and improvement opportunities.
• Collaborate with engineering, support, and operations teams to troubleshoot endpoint and application-related problems.
• Participate in the design and implementation of proactive monitoring and automated remediation solutions.
• Build and maintain operational documentation, knowledge articles, and standard operating procedures.
• Support software deployment, endpoint management, and technology experience initiatives.
• Assist with platform upgrades, testing, and validation activities.
• Contribute to continuous improvement efforts that enhance service quality and operational efficiency.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent work experience.
• 1-3 years of experience developing or supporting PowerShell scripts and automation solutions.
• Experience supporting Windows desktop and laptop environments.
• Familiarity with endpoint management platforms such as Microsoft Intune, MECM/SCCM, Workspace ONE, or similar technologies.
• Basic understanding of Windows operating systems, application troubleshooting, and endpoint support practices.
• Experience gathering, analyzing, and presenting technical data.
• Strong analytical, problem-solving, and communication skills.
• Ability to work effectively in a collaborative team environment.

Preferred Qualifications

• Experience with the Nexthink platform, including Investigations, Remote Actions, Campaigns, Engage, Dashboards, or Digital Employee Experience analytics.
• Experience with scripting languages beyond PowerShell.
• Knowledge of endpoint telemetry, monitoring, or observability platforms.
• Familiarity with ServiceNow, ITSM processes, or IT operations workflows.
• Experience working in large enterprise environments.
• Exposure to automation and self-healing technologies

Benefits Overview

• Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
• In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

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