New Truck Sales Operations Leader

TEC Equipment; Fontana (CA); On-site; USD 108,410 - 126,933; Full time

Benefits offered by this job

Health insurance

Dental plans

Vision care

401(k) retirement plan

Life, accident, and disability保险

EAP

Job summary

TEC Equipment in Fontana, CA seeks a Sales Operations Manager to lead the New Truck Sales Operations team, managing administrative functions and inventory across locations. You will oversee ordering, specifications, OEM programs, CRM processes, and ensure efficient operations that support sales performance and customer satisfaction.

The role focuses on developing scalable processes, implementing data-driven tools, and collaborating with dealership leadership to optimize inventory and compliance.

Qualifications

• Bachelor's degree in Business, Management, or related field.
• Minimum two years' experience in fast-paced administrative support role.
• Proficient with office equipment and MS Office.
• Excellent phone etiquette, professional demeanor, and customer service skills.
• Strong organizational skills and ability to multi-task successfully.
• Experience within heavy duty equipment or auto dealership industry preferred.
• Valid driver's license and ability to meet insurance requirements.
• Travel – both driving and commercial flying.
• Often required to move about inside and outside office.
• May occasionally lift and/or move up to 50 pounds.

Responsibilities

• Directly supervise the administrative team, ensuring efficient daily operations.
• Lead, mentor, and develop the New Truck Sales Operations team with coaching and performance management.
• Conduct regular performance evaluations and establish measurable goals.
• Create standardized procedures and training programs; develop BI tools for decision-making.
• Oversee all new truck sales administrative operations including documentation and scheduling.
• Manage inventory administration, order boards, and coordination across locations.
• Build dashboards and reports to track orders, in-transit, delivered, and inventory.
• Maintain CRM processes for pipeline management and reporting.
• Identify operational challenges and drive process improvements.

Skills

Customer service

Office equipment

MS Office

Organizational skills

Education

Bachelor's degree in Business/Management or related field

Tools

MS Office

Excel

Job description

TEC Equipment in Fontana, CA seeks a Sales Operations Manager to lead the New Truck Sales Operations team, managing administrative functions and inventory across locations. You will oversee ordering, specifications, OEM programs, CRM processes, and ensure efficient operations that support sales performance and customer satisfaction.

The role focuses on developing scalable processes, implementing data-driven tools, and collaborating with dealership leadership to optimize inventory and compliance.