New Store Launch Ops Lead-Retail Growth & Training

Jaded London; Miami (FL); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Employee discount

Bonus scheme

Employee assistance programme

Referral bonus

Job summary

Jaded London seeks a New Store Retail Operations Manager in Miami to lead the opening and ongoing operations of our new boutique, ensuring flawless setup, stock, staffing, and a superior customer experience from day one. You will coordinate cross-functional launch activities and partner with Global teams to align with brand standards.

The role requires 5+ years in retail management, proven store-opening experience, strong leadership, and analytical skills.

Qualifications

• 5+ years of retail management experience
• Proven experience in opening new stores
• Strong leadership and training skills
• Ability to analyze sales data and forecast needs
• Excellent customer service and communication skills

Responsibilities

• Lead and manage all operational aspects of a new store opening, including layout, merchandising, inventory control, and stock replenishment
• Coordinate and execute store openings with cross-functional teams (marketing, HR, logistics, visuals)
• Ensure store systems (POS, stock systems) are ready for launch
• Hire, train, and manage a high-performing store team
• Develop and implement training programs and foster an inclusive store culture
• Oversee daily operations to ensure efficiency, quality, and profitability
• Maintain inventory levels and stock availability
• Monitor compliance with company policies and standards
• Deliver superior customer service and resolve issues promptly
• Track sales targets and manage budgets to maximize profitability
• Regularly review operations for process improvements
• Stay updated on industry trends and retail technologies

Skills

Store opening

Leadership

Sales forecasting

Inventory management

Data-driven decisions

Customer experience

Tools

POS systems

Microsoft Office Suite

Job description

Jaded London seeks a New Store Retail Operations Manager in Miami to lead the opening and ongoing operations of our new boutique, ensuring flawless setup, stock, staffing, and a superior customer experience from day one. You will coordinate cross-functional launch activities and partner with Global teams to align with brand standards.

The role requires 5+ years in retail management, proven store-opening experience, strong leadership, and analytical skills.