New Patient Access Coordinator

PeaceHealth; Springfield (OR); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

403b retirement plan (employer match)

Paid time off

Life and disability insurance

Tuition reimbursement

Wellness benefits

Job summary

PeaceHealth in Oregon is seeking a Patient Access Representative - New Patient Coordinator for a full-time, day position. You will pre-register patients, verify insurance, obtain prior authorizations and coordinate with scheduling and pre-certification.

The role requires strong customer service, time management and the ability to handle confidential information. Experience in medical offices and Microsoft Office is preferred; high school diploma required.

Qualifications

• High School Diploma Preferred: or equivalent
• Minimum of 1 year Required: Medical office or related customer service experience
• Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook

Responsibilities

• Pre-registers/registers patients with accurate patient demographic, financial data.
• Collects patient balances, co-payment, co-insurance, or other payment types.
• Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
• Responds to customer’s inquiries.
• Assists with departmental coverage as needed.
• Manages daily appointment schedules which may include reminder calls and calling all referrals.
• May transport patients utilizing escort or wheeled transport equipment.
• Performs other duties as assigned.

Skills

Customer service

Time management

Conflict resolution

Medical terminology

CPT/ICD-10 coding

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

PeaceHealth in Oregon is seeking a Patient Access Representative - New Patient Coordinator for a full-time, day position. You will pre-register patients, verify insurance, obtain prior authorizations and coordinate with scheduling and pre-certification.

The role requires strong customer service, time management and the ability to handle confidential information. Experience in medical offices and Microsoft Office is preferred; high school diploma required.