New Home Sales Concierge

Middleburg Communities; Wilmington (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Job summary

Middleburg Communities is seeking a New Home Sales Consultant to drive leasing velocity and deliver exceptional service throughout the home leasing and move-in process. You’ll guide prospective residents through model tours, showcase lifestyle benefits, and help residents envision their future with us.

This fast-paced, client-facing sales role rewards goal achievement, relationship-building, and hospitality-forward experiences.

Qualifications

• High school diploma or equivalent; college degree and real estate license preferred.
• 1-2+ years of high-touch customer service or sales experience; luxury leasing or new home sales is a plus.
• Ability to walk property, tour homes, and occasionally lift up to 20 lbs.

Responsibilities

• Showcase model apartments and community features through in-person and virtual tours.
• Convert inquiries into leases by creating urgency and demonstrating value at each touchpoint.
• Guide prospective residents through the full leasing journey from first contact to move-in.
• Use CRM and leasing software to track leads and manage pipeline in real time.
• Develop leasing campaigns and local outreach to generate traffic and boost conversions.
• Maintain expert knowledge of pricing, availability, floorplans, and amenities.
• Provide five-star service and follow up via calls/texts/emails to close leases.

Skills

Polished communicator

Consultative sales

CRM & digital tools

Time management

Education

High school diploma or equivalent

Real estate license or college degree preferred

Tools

RealPage/OneSite

Job description

Middleburg Communities is seeking a New Home Sales Consultant to drive leasing velocity and deliver exceptional service throughout the home leasing and move-in process. You’ll guide prospective residents through model tours, showcase lifestyle benefits, and help residents envision their future with us.

This fast-paced, client-facing sales role rewards goal achievement, relationship-building, and hospitality-forward experiences.