New Home Sales Assistant: Training, Growth & Commission

Smith Douglas Homes; Statesville (NC); On-site; USD 2,066,000 - 3,444,000; Full time

Benefits offered by this job

Training and mentorship

Health insurance

Dental plan

Vision plan

Paid time off

Retirement savings

Job summary

Smith Douglas Homes in Statesville, NC is seeking a New Home Sales Assistant to join our team and launch a rewarding career in new home sales. You will work alongside experienced Sales Agents, receive hands‑on training, mentorship, and real‑world experience to grow within our organization.

If you’re highly organized, customer‑focused, and excited to help families find their perfect home, we’d love to meet you. Proficiency with Microsoft Office and CRM is a plus.

Qualifications

• Strong organizational skills with exceptional attention to detail.
• Excellent interpersonal and communication skills with a customer-first mindset.
• Ability to manage multiple priorities in a fast-paced environment.
• Self-motivated with a desire to learn and grow within the homebuilding industry.
• Proficiency in Microsoft Office Suite; CRM experience is a plus.

Responsibilities

• Provide support to Sales Agents and community teams by following established sales and closing procedures.
• Learn and develop expertise in new home pricing, homesite premiums, inventory management, and community offerings.
• Assist prospective buyers by demonstrating homes, homesites, and community features.
• Coordinate loan application setup for prospects and help monitor the financing process.
• Build trusted relationships with homebuyers through exceptional customer service and consistent communication.
• Complete monthly competitive market analyses to help support community sales efforts.
• Maintain the presentation and appearance of Sales Centers, model homes, and inventory homes.
• Coordinate website updates and communicate marketing needs to the Marketing team.
• Participate in Community Review meetings and homeowner events.
• Support daily marketing initiatives, including signage, sales materials, and website accuracy.
• Represent Smith Douglas Homes through active involvement in community and professional organizations.

Skills

Organizational skills

Communication skills

Multitasking

Self-motivated

Microsoft Office

CRM experience

Tools

Microsoft Office Suite

CRM

Job description

Smith Douglas Homes in Statesville, NC is seeking a New Home Sales Assistant to join our team and launch a rewarding career in new home sales. You will work alongside experienced Sales Agents, receive hands‑on training, mentorship, and real‑world experience to grow within our organization.

If you’re highly organized, customer‑focused, and excited to help families find their perfect home, we’d love to meet you. Proficiency with Microsoft Office and CRM is a plus.