New Home Consultant

Socket.dev; Sarasota (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

401(k) options

Employee home purchase plan

Job summary

M/I Homes is seeking a New Home Consultant to guide customers through the homebuying journey, showcasing features, floorplans, and financing options while coordinating with internal teams for a seamless process. You will be the primary contact from first meeting to closing, converting visitors into homeowners and driving customer satisfaction, all while maintaining our brand image and market leadership.

The role emphasizes relationship-building with agents, marketers, and clients in a

Qualifications

• Associate’s degree preferred but not required. Equivalent training in sales and marketing.
• Minimum 2 years of new home sales relevant experience in the housing market with a demonstrated track record of success both in sales volume and customer satisfaction
• Must currently possess and in the future maintain all appropriate state and local level real estate licenses.

Responsibilities

• Convert visiting customers to new home communities into future homeowners.
• Utilize resources to generate sales, including marketing materials, model homes, and realtor relationships.
• Achieve monthly, quarterly and annual sales and customer service goals with minimal supervision.
• Stay informed about market trends and competitors to maintain company position.
• Educate potential buyers on offerings, community advantages, financing programs, and more.
• Act as the primary point of contact for homebuyers from initial meeting to home closing.
• Collaborate with internal teams and attend division meetings for a seamless process.
• Maintain brand image by monitoring community appearance and home maintenance.

Skills

Sales experience

Customer service

Communication skills

Active listening

Negotiation

Technology proficiency

Education

Associate’s degree preferred

Equivalent training in sales and marketing

Real estate license

Job description

M/I Homes, a renowned homebuilder with 50 years of experience in crafting quality homes, is seeking a dedicated individual to join our team as a New Home Consultant. Founded on the principles of exceptional customer service, M/I Homes has helped over 170,000 homeowners realize their dreams across 17 markets nationwide.

As a New Home Consultant, you will play a key role in guiding our customers through the homebuying journey. Your responsibilities will include showcasing our product features, floorplans, and designs to match the specific needs of each customer. You will serve as a trusted advisor, collaborating with internal teams to ensure a seamless homebuilding process and customer satisfaction at every step.

Key Responsibilities

• Convert visiting customers to new home communities into future homeowners

• Utilize various resources to generate sales, including marketing materials, model homes, and realtor relationships
• Ability to achieve monthly, quarterly and annual sales and customer service goals with minimal supervision
• Stay informed about market trends and competitors to maintain M/I Homes' industry-leading position
• Educate potential buyers on M/I Homes' offerings, community advantages, financing programs, and more
• Act as the primary point of contact for homebuyers, providing support from initial meeting to home closing
• Collaborate with internal teams and attend division meetings to ensure effective communication and a seamless homebuilding process
• Maintain M/I Homes' brand image by monitoring community appearance and home maintenance

• Associate’s degree preferred but not required. Equivalent training in sales and marketing
• Minimum 2 years of new home sales relevant experience in the housing market with a demonstrated track record of success both in sales volume and customer satisfaction
• Goal-oriented with ability to balance individual and collaborative team work
• Exhibits adaptability, confidence, creativity, resiliency, Self-motivated and customer-service oriented
• Strong communication including active listening, observation, negotiation, selling and organizational skills
• Proficiency in computer skills and willingness to adapt to new technology
• Must currently possess and in the future maintain all appropriate state and local level real estate licenses.

Work Conditions

• Weekend work required
• Comfortable working outdoors in varying weather conditions
• Must have a personal cell phone for business use and a valid driver’s license
• Ability to demonstrate homes with multiple levels and varying stages of development

M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee home purchase plan and more.

We are committed to attracting, developing, and retaining talent that reflects the customers we serve and the communities where we live and work.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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