New Home Consultant

M/I Homes; Fort Worth (TX); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k)

Job summary

M/I Homes is seeking a New Home Consultant to guide customers through the homebuying journey and present floorplans and designs tailored to each buyer’s needs. You will coordinate with internal teams to ensure a smooth process from first meeting to closing.

The role emphasizes exceptional customer service, market awareness, and a proactive approach to achieving sales targets while maintaining brand standards across communities.

Qualifications

• Minimum 2 years of new home sales experience with a track record of success in sales volume and customer satisfaction.
• Strong communication including active listening, observation, negotiation, selling and organizational skills.
• Proficiency in computer skills and willingness to adapt to new technology.

Responsibilities

• Convert visiting customers to new home communities into future homeowners.
• Utilize marketing materials, model homes, and realtor relationships to generate sales.
• Achieve monthly, quarterly and annual sales and customer service goals with minimal supervision.
• Stay informed about market trends and competitors to maintain industry position.
• Educate buyers on offerings, financing programs, and community advantages.
• Act as primary contact for homebuyers from initial meeting to closing.
• Collaborate with internal teams to ensure a seamless homebuilding process.
• Maintain brand image by monitoring community appearance and home maintenance.

Skills

Sales experience

Customer service

Communication

Negotiation

Education

Associate’s degree preferred

Job description

M/I Homes, a renowned homebuilder with over 40 years of experience in crafting quality homes, is seeking a dedicated individual to join our team as a New Home Consultant. Founded on the principles of exceptional customer service, M/I Homes has helped over 140,000 homeowners realize their dreams across 17 markets nationwide.

As a New Home Consultant, you will play a key role in guiding our customers through the homebuying journey. Your responsibilities will include showcasing our product features, floorplans, and designs to match the specific needs of each customer. You will serve as a trusted advisor, collaborating with internal teams to ensure a seamless homebuilding process and customer satisfaction at every step.

Key Responsibilities:

• Convert visiting customers to new home communities into future homeowners

• Utilize various resources to generate sales, including marketing materials, model homes, and realtor relationships

• Ability to achieve monthly, quarterly and annual sales and customer service goals with minimal supervision

• Stay informed about market trends and competitors to maintain M/I Homes' industry-leading position

• Educate potential buyers on M/I Homes' offerings, community advantages, financing programs, and more

• Act as the primary point of contact for homebuyers, providing support from initial meeting to home closing

• Collaborate with internal teams and attend division meetings to ensure effective communication and a seamless homebuilding process

• Maintain M/I Homes' brand image by monitoring community appearance and home maintenance

Requirements

• Associate’s degree preferred but not required. Equivalent training in sales and marketing
• Minimum 2 years of new home sales relevant experience in the housing market with a demonstrated track record of success both in sales volume and customer satisfaction
• Goal-oriented with ability to balance individual and collaborative team work
• Exhibits adaptability, confidence, creativity, resiliency, Self-motivated and customer-service oriented
• Strong communication including active listening, observation, negotiation, selling and organizational skills
• Proficiency in computer skills and willingness to adapt to new technology

Work Conditions:

• Weekend work required
• Comfortable working outdoors in varying weather conditions
• Must have a personal cell phone for business use and a valid driver’s license
• Ability to demonstrate homes with multiple levels and varying stages of development

Benefits

M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off, 401(k) options, and more.

We are an equal-opportunity employer committed to maintaining a drug-free workplace.

#IND123