New Home Consultant

M/I Homes; New York (NY); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision plan

Paid time off

401(k)

Job summary

M/I Homes is seeking a New Home Consultant in New York to guide customers through the homebuying journey, presenting features, floorplans, and designs tailored to needs. You’ll work with internal teams to ensure a smooth build process and high customer satisfaction from first meeting through closing.

The role emphasizes strong communication, sales achievement, and market awareness, with weekend work and outdoor showroom duties in a dynamic homebuilding environment.

Qualifications

• Minimum 2 years of new home sales experience in the housing market.
• Strong communication, active listening, negotiation and customer-service skills.
• Proficiency with computers and willingness to use new technology.
• Must currently possess and maintain state/local real estate licenses.

Responsibilities

• Convert visiting customers to new home communities into future homeowners.
• Showcase product features, floorplans, and designs to match customer needs.
• Achieve monthly, quarterly and annual sales and customer service goals.
• Stay informed about market trends and competitors.
• Educate buyers on offerings, financing, and community advantages.
• Be the primary contact from initial meeting to home closing.
• Collaborate with internal teams to ensure a seamless process.
• Maintain brand image by monitoring community appearance and home maintenance.

Skills

Sales experience

Customer service

Communication

Negotiation

Self-motivated

Education

Associate's degree preferred

Real estate license

Tools

CRM software

Job description

M/I Homes, a renowned homebuilder with over 40 years of experience in crafting quality homes, is seeking a dedicated individual to join our team as a New Home Consultant. Founded on the principles of exceptional customer service, M/I Homes has helped over 140,000 homeowners realize their dreams across 17 markets nationwide.

As a New Home Consultant, you will play a key role in guiding our customers through the homebuying journey. Your responsibilities will include showcasing our product features, floorplans, and designs to match the specific needs of each customer. You will serve as a trusted advisor, collaborating with internal teams to ensure a seamless homebuilding process and customer satisfaction at every step.

Key Responsibilities:

• Convert visiting customers to new home communities into future homeowners
• Utilize various resources to generate sales, including marketing materials, model homes, and realtor relationships
• Ability to achieve monthly, quarterly and annual sales and customer service goals with minimal supervision
• Stay informed about market trends and competitors to maintain M/I Homes’ industry-leading position
• Educate potential buyers on M/I Homes’ offerings, community advantages, financing programs, and more
• Act as the primary point of contact for homebuyers, providing support from initial meeting to home closing
• Collaborate with internal teams and attend division meetings to ensure effective communication and a seamless homebuilding process
• Maintain M/I Homes’ brand image by monitoring community appearance and home maintenance

Requirements

• Associate’s degree preferred but not required. Equivalent training in sales and marketing
• Minimum 2 years of new home sales relevant experience in the housing market with a demonstrated track record of success both in sales volume and customer satisfaction
• Goal-oriented with ability to balance individual and collaborative team work
• Exhibits adaptability, confidence, creativity, resiliency, Self-motivated and customer-service oriented
• Strong communication including active listening, observation, negotiation, selling and organizational skills
• Proficiency in computer skills and willingness to adapt to new technology
• _ Must currently possess and in the future maintain all appropriate state and local level real estate licenses _ .

Work Conditions:

• Weekend work required
• Comfortable working outdoors in varying weather conditions
• Must have a personal cell phone for business use and a valid driver’s license
• Ability to demonstrate homes with multiple levels and varying stages of development

Benefits

M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off, 401(k) options, and more.

We are committed to attracting, developing, and retaining diverse talent that reflects the customers we serve and the communities where we live and work. Join us at M/I Homes and be part of a team dedicated to fulfilling dreams and providing exceptional service to our customers. We are an equal-opportunity employer committed to maintaining a drug-free workplace.

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