New Home Consultant

M/I Homes, Inc.; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Paid time off

401(k) options

Job summary

A leading homebuilder in Texas is seeking a dedicated New Home Consultant to guide customers through the homebuying journey. Responsibilities include converting visitors into homeowners and collaborating with internal teams to ensure customer satisfaction. Ideal candidates will have at least 2 years of sales experience, strong communication skills, and a passion for customer service. The role offers a comprehensive benefits package and opportunities for career growth.

Qualifications

• Minimum 2 years of new home sales experience in the housing market.
• Ability to balance individual and collaborative team work.
• Comfortable working outdoors in varying weather conditions.

Responsibilities

• Guide customers through the homebuying journey.
• Convert visiting customers into homeowners.
• Educate potential buyers on offerings and financing programs.

Skills

Sales and marketing experience

Customer service orientation

Strong communication skills

Goal-oriented

Adaptability

Education

Associate’s degree or equivalent training in sales

Tools

Computer skills

Job description

Overview

M/I Homes, a renowned homebuilder with over 40 years of experience crafting quality homes, is seeking a dedicated individual to join our team as a New Home Consultant. Founded on the principles of exceptional customer service, M/I Homes has helped over 140,000 homeowners realize their dreams across 17 markets nationwide.

As a New Home Consultant, you will guide customers through the homebuying journey, showcasing product features, floorplans, and designs to match each customer’s needs. You will serve as a trusted advisor, collaborating with internal teams to ensure a seamless homebuilding process and customer satisfaction at every step.

Key Responsibilities

• Convert visiting customers to new home communities into future homeowners
• Utilize resources to generate sales, including marketing materials, model homes, and realtor relationships
• Achieve monthly, quarterly, and annual sales and customer service goals with minimal supervision
• Stay informed about market trends and competitors to maintain M/I Homes’ industry-leading position
• Educate potential buyers on M/I Homes’ offerings, community advantages, financing programs, and more
• Act as the primary point of contact for homebuyers, providing support from initial meeting to home closing
• Collaborate with internal teams and attend division meetings to ensure effective communication and a seamless homebuilding process
• Maintain M/I Homes’ brand image by monitoring community appearance and home maintenance

Requirements

• Associate’s degree preferred but not required. Equivalent training in sales and marketing
• Minimum 2 years of new home sales experience in the housing market with a demonstrated track record of success in sales volume and customer satisfaction
• Goal-oriented with ability to balance individual and collaborative team work
• Adaptable, confident, creative, resilient, self-motivated and customer-service oriented
• Strong communication including active listening, observation, negotiation, selling and organizational skills
• Proficiency in computer skills and willingness to adapt to new technology

Work Conditions

• Weekend work required
• Comfortable working outdoors in varying weather conditions
• Must have a personal cell phone for business use and a valid driver’s license
• Ability to demonstrate homes with multiple levels and varying stages of development

Benefits

M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off, 401(k) options, and more.

If interested in joining our sales team but not possessing all qualifications or experience required, we encourage you to apply for a position as a Sales Associate. Sales Associates receive focused training from our talented sales leadership team, setting them up for a successful transition to the New Home Consultant role.

We are committed to attracting, developing, and retaining diverse talent that reflects the customers we serve and the communities where we live and work. We are an equal-opportunity employer committed to maintaining a drug-free workplace. Apply today and embark on a rewarding career in the homebuilding industry.