New Home Associate - Northwest Lubbock

Betenbough Homes; Idalou (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Employer-Paid Life

AD&D Insurance

LTD Insurance

Job summary

Betenbough Homes in Northwest Lubbock is seeking a New Home Associate to guide families through the home buying journey and support the sales process from first visit to close. This role partners closely with the New Home Sales Specialist to convert prospects into homeowners while also taking appointments and assisting with follow-up.

You will maintain CRM communications, help with post-agreement steps, build relationships with Realtors, and create engaging social media content that reflects

Qualifications

• Experience in residential sales or customer-facing roles.
• Strong communication and organizational skills.
• Ability to build relationships with Realtors and homebuyers.
• Familiarity with CRM systems and post-sale follow-up.

Responsibilities

• Support the full sales process alongside the New Home Sales Specialist.
• Maintain accurate and timely CRM communication.
• Provide post-agreement support with updates and next steps.
• Build and strengthen relationships with Realtors.
• Create and share engaging social media content.
• Participate in team training and role-play to grow skills.
• Support quarterly sales events and community activities.
• Represent Betenbough Homes in the community.
• Pursue continuous improvement in customer and sales experience.

Skills

CRM communication

Customer service

Sales support

Relationship building

Social media content

Team training

Event coordination

Tools

CRM software

Job description

Career Opportunities with Betenbough Homes

Careers At Betenbough Homes

Current job opportunities are posted here as they become available.

Location - Northwest Lubbock New Home Center

(6402 19th St)

Role Overview

The New Home Associate serves families by guiding them through the home buying journey and supporting the sales process from first visit to close. This role partners closely with the New Home Specialist (lead sales team member) to convert prospects into homeowners, while also taking appointments, managing communication, and assisting with follow-up and post-agreement details.

Core Functions

• Partner with the New Home Sales Specialist supporting with the full sales process.
• Maintain accurate and timely CRM communication.
• Provide exceptional post-agreement support, ensuring homebuyers receive timely updates & next steps.
• Build & strengthen relationships with Realtors; keep them informed on updates, inventory, and incentives.
• Create and share engaging social media content that tells the Betenbough story, promotes available homes, and reflects our mission and values.
• Participate actively in team training, coaching resources, and role-play sessions to grow confidence, skill, and knowledge of the Betenbough Homes process.
• Support quarterly sales events -- such as realtor events, homebuyer events, open houses, etc.
• Represent Betenbough Homes in the community.
• Pursue continuous innovation in the customer and sales experience.

Work Environment & Physical Requirements

• Vision for near, mid-range and far as well as hearing for low, medium and high pitch.
• Requires physical ability for standing, sitting, crouching, kneeling, frequent walking, reaching above head and below waist.
• Frequent walking on uneven surfaces (dirt, concrete, rock, etc.).
• Must have a current and valid driver’s license and must be able to be insured by company fleet insurance.
• Ability to lift 5 – 20 pounds.

Hours and Schedule

• Average 40 hours per week (9am-6pm, Tuesday - Saturday with occasional Mondays).
• Lunch meetings are occasionally required.
• Minimal travel required for company events and inter-region collaboration.
• After hours and weekends may be necessary on occasion for trips, events, or to meet deadlines.
• Hourly/non-exempt | Base pay + commission
• Employer-Paid Life, AD&D, LTD Insurance
• Enrolled into ESOP (Retirement Benefits)