New Hire Experience Specialist

Coastal Waste & Recycling; Boca Raton (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

Coastal Waste & Recycling in Boca Raton, FL, is seeking a New Hire Experience Specialist to guide onboarding from offer acceptance through Day One. You will coordinate with People Experience, Talent Acquisition, IT, and Hiring Managers to ensure a seamless transition for new hires.

The role emphasizes compliance, data integrity, and timely communications with candidates, with day-to-day responsibilities including ATS/HRIS data maintenance and provisioning of onboarding resources.

Qualifications

• Minimum 2 years of experience in a customer service or data entry role.
• Minimum 1 year of experience with Microsoft Office (Word & Excel).
• High school diploma or equivalent.
• Bilingual (Spanish or Creole).

Responsibilities

• Manage end-to-end onboarding for all new hires from offer to Day One.
• Complete and monitor pre-employment activities including background screenings and drug testing.
• Serve as primary onboarding contact for candidates with timely communications and support.
• Maintain records in ATS and HRIS, ensuring accuracy and confidentiality.
• Coordinate new hire provisioning: system access, badges, uniforms, equipment.
• Work with IT, Payroll, Benefits, and managers to finish onboarding tasks before start date.
• Assist in preparing onboarding materials and orientation schedules.
• Support additional People Experience initiatives as assigned.

Skills

Attention to detail

Organizational skills

Verbal communication

Written communication

Customer-service mindset

Problem-solving

Discretion and confidentiality

Education

High school diploma or equivalent

Associate's or Bachelor's degree in HR, Business, or related field (preferred)

Tools

Microsoft Office Suite

ATS

HRIS

Onboarding software

Job description

About Coastal Waste & Recycling

At Coastal Waste & Recycling, we're building more than a company, we're building a team. As one of the fastest-growing privately held waste and recycling companies in the Southeast, we're looking for people who take pride in their work, put safety first, and are ready to grow with us.

Summary/Objective

The New Hire Experience Specialist plays a vital role in creating a seamless and engaging onboarding journey for new team members. Serving as the primary point of contact from offer acceptance through the employee's first day, this role ensures every new hire receives a world-class introduction to the organization. The Specialist partners closely with People Experience, Talent Acquisition, Hiring Managers, IT, and other business stakeholders to coordinate onboarding activities, maintain data accuracy, drive compliance, and deliver an exceptional candidate-to-employee transition experience.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Manage the end-to-end onboarding process for all new hires, ensuring a smooth transition from offer acceptance through Day One.
• Complete and monitor all pre-employment activities, including background screenings, drug testing, and new hire documentation.
• Serve as the primary onboarding contact for candidates, providing timely communication, status updates, and support throughout the pre-hire process.
• Maintain regular communication with hiring managers, People Experience leadership, and cross-functional partners regarding onboarding progress and readiness.
• Review, track, and update applicant and employee records within the Applicant Tracking System (ATS) and Human Resources Information System (HRIS).
• Facilitate the collection, verification, and processing of all required employment documentation to ensure compliance with company policies and regulatory requirements.
• Create, audit, and maintain employee personnel files and electronic records with a high degree of accuracy and confidentiality.
• Ensure accurate and timely entry of employee data into appropriate systems while maintaining data integrity and confidentiality of sensitive employee information.
• Coordinate new hire provisioning activities, including system access, technology setup, identification badges, uniforms, equipment, and other onboarding resources.
• Partner with IT, Payroll, Benefits, and departmental leaders to ensure all onboarding tasks are completed prior to the employee's start date.
• Monitor onboarding workflows, proactively identify delays or issues, and follow up on outstanding requirements to ensure completion.
• Support I-9 compliance and employment eligibility verification processes in accordance with federal, state, and company requirements.
• Assist in preparing onboarding materials, orientation schedules, welcome communications, and new hire resources.
• Support additional People Experience initiatives and special projects as assigned.

Competencies

• Exceptional attention to detail with a commitment to accuracy and quality.
• Strong organizational skills with the ability to learn and manage multiple onboarding activities simultaneously.
• Excellent verbal, written, and interpersonal communication skills.
• Customer-service mindset with a passion for delivering a positive employee experience.
• Strong problem-solving abilities and proactive follow-through.
• Ability to maintain discretion and handle confidential information professionally.

• Proficiency with Microsoft Office Suite, including Outlook, Excel, Word, and Teams.
• Experience working within Applicant Tracking Systems (ATS), HRIS platforms, and onboarding software.
• Strong data entry and record management capabilities with a focus on accuracy.
• Excellent time management skills with a demonstrated ability to prioritize competing responsibilities and meet deadlines.
• Ability to work independently while contributing effectively within a collaborative team environment.
• Adaptability and flexibility in a fast-paced, high-volume environment with a commitment to continuous improvement and process optimization.
• Strong sense of ownership, accountability, and urgency.

Supervisory responsibilities

• N/A

Work environmentandhours

• Work in an office environment

• Monday- Friday

• 40+hours a week

Physical demands

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Extended periods of sitting

• Must be able to lift5pounds at times.

Travel required

• Periodically for trainingor meetingswhennecessary

Required education andexperience

• Minimum 2years of experienceina customerservice, or data entry role

• Minimum 1 year of experience with Microsoft Office, Word, and Excel

• High school diploma or equivalent

• Bilingual(SpanishorCreole)

Preferred experience

• Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• 1-3 years of experience in Human Resources, Talent Acquisition, Onboarding, Employee Experience, Administration, or a related support function.
• Experience supporting high-volume hiring and onboarding environments preferred.
• Familiarity with employment documentation, onboarding compliance requirements, and HR best practices.

Coastal Waste&Recycling is an Equal Opportunity Employer

OtherAssignedduties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.