New Hampshire Licensed Pharmacy Technician - Prior Authorizations

Socket.dev; United States; On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

100% Remote Position

Meaningful work supporting patientアクセス

Collaborative healthcare team

Professional growth and certification

Patient-focused culture and service

Job summary

Shields Health Solutions is seeking a Pharmacy Technician with an active New Hampshire license to support prior authorizations in a 100% remote capacity. You will work with patients, insurers, and healthcare teams to secure medication approvals, reduce costs, and promote adherence.

Ideal candidates have 1+ year of technician experience and familiarity with claims adjudication, prior authorization, and appeals processes.

Qualifications

• Active New Hampshire Pharmacy Technician license is required.
• At least 1 year of Pharmacy Technician experience.
• Ability to acquire National Pharmacy Technician Certification within 9 months if not certified.
• Strong communication and customer service skills; able to work independently remotely.

Responsibilities

• Facilitate medication approvals by communicating with insurance companies and providers.
• Enter data in pharmacy systems, adjudicate claims, process refills, and plan follow-ups.
• Document patient concerns and authorization status in EMR and databases.
• Review prescriptions with physicians to support patient care.
• Maintain accurate records of patient interactions and communications.
• Assist patients with insurance claims and access barriers.
• Collaborate with pharmacists and teams to ensure high-quality care.
• Provide phone support and promote medication adherence.
• Research information to support operational decisions and data management.
• Identify trends and participate in process improvements.

Skills

Prior authorization knowledge

Pharmacy workflow understanding

Communication skills

Education

High School Diploma or GED

Tools

Pharmacy software systems

Job description

New Hampshire Licensed Pharmacy Technician - Prior Authorizations

Remote

Fully Remote | New Hampshire Pharmacy Technician License Required | $20-22 per hour

Help patients get the medications they need while building a rewarding career in healthcare.

We are seeking an experienced Pharmacy Technician to support patients by removing barriers to medication access. In this remote role, you will work closely with patients, insurance providers, healthcare professionals, pharmacists, and financial assistance programs to facilitate medication approvals, reduce out-of-pocket costs, promote medication adherence, and improve patient outcomes.

If you are passionate about patient care, enjoy problem-solving, and thrive in a fast-paced healthcare environment, we encourage you to apply.

What You’ll Do

• Facilitate medication approvals by communicating directly with insurance companies and healthcare providers regarding prior authorizations.


• Navigate pharmacy operating systems to enter data, adjudicate claims, process refills, and develop follow-up action plans.


• Document patient concerns, prior authorization status, and financial assistance needs within databases, electronic medical records, and email systems.


• Review prescriptions with physicians' offices to support optimal patient care.


• Maintain accurate and complete records of patient interactions and communications.


• Assist patients with pharmacy insurance claims and medication access challenges.


• Collaborate with pharmacists, pharmacy liaisons, and cross-functional teams to deliver a high-quality patient experience.


• Provide phone support to patients while promoting medication adherence and compliance.


• Research and analyze information to support operational and strategic decision-making.


• Manage, organize, and maintain data within pharmacy and database systems.


• Identify trends, resolve issues, recommend improvements, and participate in process improvement initiatives.


• Serve as a trusted partner to stakeholders across the organization.


• Protect patient and organizational information through strict confidentiality practices.


• Maintain professional knowledge through continuing education and professional development opportunities.


• Minimal in-state or out-of-state travel may be required.


• Perform other duties as assigned.

Qualifications

Required

• Ability to acquire National Pharmacy Technician Certification within contingency period (9-months), if not already certified


• High School Diploma or GED


• At least 1 year of Pharmacy Technician experience


• Strong familiarity of Test Claims, Adjudication and Prior Authorization and Appeals processes


• Strong communication, documentation, organizational, and customer service skills


• Ability to work independently in a fully remote environment

Preferred

• National Pharmacy Technician Certification (PTCB or NHA)

We are seeking experienced pharmacy technicians with appropriate state registration and licensure.

Important: This position requires an active New Hampshire Pharmacy Technician License at the time of hire.

Candidates residing in states that do not require pharmacy technician registration (such as Delaware, Hawaii, or New York) must obtain applicable state licensure within six months of employment and must possess PTCB or NHA certification at the time of hire.

For all other candidates, PTCB or NHA certification is strongly preferred. If not already certified, certification must be obtained within nine months of employment. Additional licensure requirements, if applicable, must be completed within an agreed-upon timeframe. Continued employment is contingent upon meeting all licensing and certification requirements.

• 100% Remote Position


• Meaningful work supporting patient access to life-changing medications


• Collaborative healthcare team environment


• Opportunities for professional growth and certification development


• Patient-focused culture dedicated to quality care and service excellence

Keywords: Remote Pharmacy Technician, Certified Pharmacy Technician, PTCB, NHA, Medication Access, Prior Authorization, Patient Support, Pharmacy Insurance, Specialty Pharmacy, Financial Assistance, Pharmacy Operations, Medication Adherence, Healthcare Customer Service, Remote Healthcare Jobs, New Hampshire Pharmacy Technician License.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email [e-mail].