New Enrollment Specialist

ALKEME Insurance; Salt Lake City (UT); Remote; USD 27,000 - 33,000; Full time

Benefits offered by this job

401(k)

Health insurance

Flexible schedule

Paid time off

Job summary

ALKEME Insurance is seeking a New Enrollments Specialist (Health Connect Insurance) to engage consumers, assess coverage needs, present plan options, and guide enrollment either remotely or at The Hive in Sandy, UT.

You will manage leads, build lasting client relationships, and collaborate with the HCI team to process enrollments while pursuing sales goals. A Life/Health license is required; base salary is $30,000 plus commissions with first-year earnings potential of $150,000 or more.

Qualifications

• Active Life and Health insurance license required before starting
• Sales experience in inside/outside retail or telemarketing preferred
• Track record of meeting sales goals or quotas preferred

Responsibilities

• Engage consumers by phone, email or other channels to discuss coverage needs and enroll customers
• Manage provided leads and maintain a pipeline of enrollment opportunities toward team goals
• Coordinate with the administrative team to ensure accurate enrollment processing and timely follow-up
• Participate in ongoing training to strengthen product knowledge and sales skills

Skills

Communication skills

Relationship-building

Goal-oriented

Coaching mindset

Job description

Job Description: New Enrollments Specialist

Job Title: New Enrollments Specialist (Health Connect Insurance [HCI])

Location: Remote or The Hive – Sandy, UT 84070

Reports to: Agency Leader or Executive Vice President (Health Connect Insurance [HCI])

FLSA Status: Exempt

Job Purpose

The New Enrollments Specialist helps consumers identify and enroll in healthcare coverage through Health Connect Insurance, an ALKEME Agency Partner. This role connects with prospective clients, learns about their coverage needs, explains appropriate plan options, and guides each client through enrollment. HCI provides leads and administrative support so the specialist can focus on client relationships and new business.

Key Responsibilities

1. Consumer Engagement and Enrollment

• Connect with consumers interested in healthcare coverage by phone, email, and other channels.
• Understand each client’s needs, explain appropriate plan options, and guide the client from initial conversation through completed enrollment.
• Build professional, lasting client relationships and provide timely follow-up.

2. Sales and Pipeline Management

• Manage provided leads and maintain a pipeline of prospective clients and enrollment opportunities.
• Track sales activity, follow up consistently, and work toward individual and team production goals.
• Develop new business through effective conversations, relationship building, and closing.

3. Team Collaboration and Development

• Coordinate with the administrative team to support accurate, efficient enrollment processing.
• Participate in ongoing training to strengthen product knowledge and sales skills.
• Perform other duties as needed to support clients and the HCI team.

Qualifications

Licensing and Experience

• Active Life Life and Health insurance license required before starting the position
• Sales experience in inside sales, outside sales, retail sales, or telemarketing preferred.
• A track record of meeting sales goals or quotas preferred.

Knowledge, Skills & Abilities

• Strong communication and relationship-building skills with a professional, personable approach.
• Persistent, organized, and comfortable managing multiple opportunities and following up with prospective clients.
• Goal-oriented, dependable, and receptive to coaching and ongoing learning.

Compensation and Benefits

• $30,000 base salary plus commissions and bonuses; first-year earning potential of $150,000 or more, based on performance.
• Benefits include a 401(k), health insurance, paid time off, and a flexible schedule.

Working Conditions

• This position is based out of The Hive (aka, Sandy, UT 84070 office) for ALKEME Insurance
• Regular communication with consumers and the HCI team by phone, email, and virtual channels.