New Customer Results Manager II (Fully Remote)

Tekmetric; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Remote work

Flexible PTO

Health benefits

Mental health support

Career growth

Job summary

Tekmetric is seeking a Customer Success professional to own the entire onboarding journey for single-location auto repair shops, guiding them from contract signing through the first six months and ensuring tangible value. You’ll be the main liaison, driving adoption and ensuring customers realize measurable outcomes quickly.

Remote-friendly role with emphasis on collaboration, clear communication, and organized project management.

Qualifications

• 1–2 years in Customer Onboarding, Customer Success, or other customer-facing roles.
• Proven project management, communication, and organization skills.
• Adaptability and comfort with ambiguity; Salesforce or automotive experience a plus.

Responsibilities

• Own the full customer journey for single-location auto repair shops from contract signing through the first six months.
• Serve as the primary point of contact, driving product adoption and ensuring customers see real results fast.

Skills

Customer onboarding

Project management

Communication

Organization

Adaptability

Tools

Salesforce

Job description

• Own the full customer journey for single-location auto repair shops from contract signing through the first six months.
• Serve as the primary point of contact, driving product adoption and ensuring customers see real results fast.

What You'll Bring:

• 1-2 years in Customer Onboarding, Customer Success, or other customer-facing roles.
• Proven project management, communication, and organization skills.
• Adaptability and comfort with ambiguity, with a plus for Salesforce or automotive experience.

Why You'll Love Working With Us:

• Enjoy the flexibility of remote work and competitive base salaries.
• Take advantage of flexible PTO, comprehensive health benefits, and mental health support.
• Grow your career with a team that encourages ownership, direct feedback, and meaningful work.

Tekmetric

Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better. Founded in 2017, we have grown into an industry-leading team that values transparency, integrity, innovation, and a service-first mindset.