New Customer Focus Representative

Mesa Energy Systems, Inc.; Phoenix (AZ); On-site; USD 52,000 - 68,000; Full time

Job summary

Mesa Energy Systems, Inc. in Phoenix, AZ is seeking a New Customer Focus Representative to drive new business opportunities by generating leads and sharing them with the sales team.

You will use cold calling, emails, and networking to expand the client base and support sales initiatives. The role requires at least a bachelor’s degree or equivalent and 3+ years in customer support or sales, with strong time management and interpersonal skills to thrive in a fast-paced environment at EMCOR/Mesa

Qualifications

• Bachelor’s degree or equivalent experience required.
• Minimum of 3 years in customer support or sales.
• Ability to manage time and priorities in a fast-paced environment.
• Strong interpersonal skills and resilience under pressure.

Responsibilities

• Generate new leads through market analysis and targeted outreach.
• Schedule and develop appointments via cold calling, emails and onsite visits.
• Maintain and utilize CRM to track activity and follow-ups.
• Support sales team with lead nurturing and customer communications.
• Represent the company professionally at events and trade shows.

Skills

Bachelor’s degree

3+ years experience

Time management

Interpersonal skills

Education

Bachelor’s degree or equivalent experience

Tools

CRM software

Microsoft Office

Job description

About Us

We are a full-service HVAC, building automation, chiller, and retrofit contractor with a reputation for combining high-quality consulting services with customized energy solutions. Our integrated, single-source solutions include turnkey in-house capabilities with design assistance, as well as engineering applications and automated control systems.

Job Summary

The New Customer Focus Representative will help drive new business opportunities in the market place by creating business leads to provide to the sales department. This position will use cold calling, emails, networking, outreach to new clients, etc. to help generate sales leads.

Essential Duties & Responsibilities

• Responsible for generating new leads through market analysis and specified vertical markets
• Development and scheduling of new appointments through techniques of cold calling, emailing and onsite visits
• Maintain current activities through the office Customer Relations Management Software (CRM).
• Work on follow up activities from the developed appointments
• Help maintain customer relationships ensuring customer loyalty through excellent customer service
• Communicate with individuals both internal and external needed to gather information for work being quoted
• Support local office during tradeshows, local marketing events and specified trade organization meetings
• Maintain constant communication with the Sales Manager and Service Operations Manager
• Demonstrate a personal commitment to personal and professional growth and development by attendance at product and sales training events, participation at all professional training provided by EMCOR/Mesa, etc.
• Other duties as directed.

Qualifications

• bachelor’s degree or equivalent experience
• Computer literate in Microsoft Products.
• A minimum of three (3) years’ experience in customer support or sales.
• Ability to time manage and prioritize
• Must have strong interpersonal skills with the ability to work under pressure

#Mesa #LI-Mesa #LI-HVACjobs #LI-Onsite

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Affirmative Action Policy

Please review our Affordative Action Policy.

Geographic Disclosure

Benefits: We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program.