New Business Specialist

RealtySouth; New Brighton (MN); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical

HSA

Dental

Vision

Life Insurance

Paid PTO

401(k) with employer match

FSA

EAP

Job summary

RealtySouth in New Brighton, MN is seeking a New Business Specialist to act as a subject matter expert for underwriting submissions and carrier expectations. You will guide sales teams on coverage structuring and ensure compliance with underwriting standards to improve submission quality and policy placement success.

Responsibilities include reviewing new business submissions, evaluating risk, maintaining AMS data, processing applications end-to-end, and coordinating with carriers to align

Qualifications

• Associate’s degree or equivalent work experience required.
• 1–2 years processing or servicing experience with an independent agency (or equivalent).
• Appropriate state agent/broker insurance license is required.

Responsibilities

• Review new business submissions for completeness and compliance with underwriting guidelines.
• Evaluate risk and verify coverage selections, rating accuracy, and supporting documentation.
• Maintain AMS data with accuracy and audit readiness.
• Process applications end-to-end ensuring all required forms and documentation are complete and compliant.
• Submit business to carriers and monitor underwriting status to issue policies aligned with quoted terms.
• Reconcile issued policies in AMS against bound terms (coverage, premiums, endorsements).
• Collaborate with agents, sales teams, and carriers to resolve discrepancies and obtain outstanding requirements.
• Ensure compliance with regulations and company standards; maintain organized, audit-ready documentation.
• Identify process improvements to enhance efficiency and underwriting quality.
• Escalate potential errors & omissions (E&O), compliance risks, and customer concerns to leadership promptly.
• Perform any additional responsibilities as requested or assigned.

Education

Associate’s degree or equivalent work experience

Job description

MN-New Bright-14th St NW
New Brighton, MN 55112, USA

Description

The New Business Specialist serves as a subject matter expert and key liaison to sales teams, providing guidance on underwriting requirements, coverage structuring, and carrier expectations to improve submission quality, ensure compliance with underwriting standards, and increase policy placement success rates.

Job Duties and Responsibilities (Essential Job Functions)

Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations.

1. 1. Review new business submissions for completeness, accuracy, and compliance with underwriting guidelines and regulatory requirements (10-20%)
2. 2. Evaluate risk and perform quality assurance on coverage selections, rating accuracy, and supporting documentation (10-20%)
3. 3. Maintain and update client, policy, and transaction data in the Agency Management System (AMS) with high accuracy and audit readiness (5-10%)
4. 4. Process insurance applications end-to-end, ensuring all required forms and documentation are complete and compliant (5-10%)
5. 5. Submit business to carriers, monitor underwriting status, and ensure timely, accurate policy issuance aligned with quoted terms (10-20%)
6. 6. Reconcile issued policies in AMS, verifying coverage, premiums, and endorsements against bound terms (5-10%)
7. 7. Collaborate with agents, sales teams, and carriers to resolve discrepancies and obtain outstanding requirements (0-5%)
8. 8. Ensure compliance with DOI regulations and company standards; maintain organized, audit ready documentation (5-10%)
9. 9. Identify process improvement opportunities to enhance efficiency, reduce errors, and improve underwriting quality (5-10%)
10. 10. Escalate potential errors & omissions (E&O), compliance risks, and customer concerns to leadership promptly (5-10%)
11. 11. Perform any additional responsibilities as requested or assigned. (0-5%)

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management. Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers, and business partners. Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development. Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications

Education: Associate’s degree or equivalent work experience and knowledge. Experience: One to Two years successful processing or servicing experience with independent agency (or equivalent). Knowledge and Skills: Appropriate state agent/broker insurance license is required.

Wage

$23.50 - $28.70 hourly; actual wage is based upon education and experience.

Benefits

Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.