New Business Processor II - Insurance Ops (Hybrid)

Disclaimer: OneAmerica Financial; Indianapolis (IN); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical & prescription, dental, vision

HSA & FSA

Paid Time Off

Parental leave

401(k) Plan with company match

Pension Plan

Life & disability insurance

Wellness program

Employee assistance program

Job summary

OneAmerica Financial is seeking a New Business Processor in Indianapolis to handle new business applications from entry through policy in force. You will work with Case Management to meet service targets, and ensure accurate processing of premium payments and policy documents.

The role requires 2+ years in customer service, a College degree or equivalent experience, and strong attention to detail in a fast-paced insurance environment. Hybrid work is available with on-site collaboration.

Qualifications

• 2+ years of experience in customer service.
• Proficient with Microsoft Office products.
• Professional written & verbal communication skills.
• Ability to collaborate with internal stakeholders.

Responsibilities

• Process new business applications from entry to policy in force.
• Coordinate with Case Management to resolve data needs.
• Process complex premium payments and transfers.
• Ensure compliance with state and regulatory guidelines.
• Identify opportunities for efficiencies and innovation.

Skills

Customer service experience

Microsoft Office

Communication skills

Stakeholder collaboration

Education

College degree or work experience in lieu preferred

High School Diploma or equivalent

Tools

Microsoft Office

Job description

OneAmerica Financial is seeking a New Business Processor in Indianapolis to handle new business applications from entry through policy in force. You will work with Case Management to meet service targets, and ensure accurate processing of premium payments and policy documents.

The role requires 2+ years in customer service, a College degree or equivalent experience, and strong attention to detail in a fast-paced insurance environment. Hybrid work is available with on-site collaboration.