New Business Coordinator

Health Care Service Corporation; Austin (TX); On-site; USD 42,000 - 93,000; Full time

Job summary

Health Care Service Corporation (HCSC) is seeking a New Business Coordinator to support Sales and Account Management by researching prospective business, coordinating enrollment activities, and maintaining key documentation. The role may involve travel and requires regulatory licensure for Life/Health insurance.

The candidate should have a Bachelor’s degree and experience in health insurance, or alternatively extensive health care marketing/claims coordination experience.

Qualifications

• Bachelor's degree or 2 years' health care/ancillary product management in a marketing service role OR 6 years' health care sales/marketing experience.
• State insurance license(s) required within regulatory time frame.
• Strong written and verbal communication and professional interaction with internal/external contacts.

Responsibilities

• Gather data, create and maintain databases.
• Participate in enrollments and prepare enrollment materials.
• Prepare documentation for customers and review forms for completeness.
• Develop relationships with customer representatives and address questions on benefits.

Skills

Organizational skills

Verbal communication

Phone etiquette

Interpersonal skills

Education

Bachelor's degree

State insurance license (Life/Health)

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Access

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

The New Business Coordinator supports Sales/Account Management personnel to assist in prospecting, acquiring or retaining business. May conduct research for prospective business by internal sources, external agencies, or reviewing RFPs. Research inquiries received from customers, Brokers, or company representatives and assist in problem solving. Relay information to Sales or Account Management personnel or responds directly to customer or company representative. May coordinate meetings.

JOB RESPONSIBILITIES

• Gather data, create and/or maintain databases.
• Participate in enrollments. Prepare materials for enrollment sessions.
• Prepare documentation for prospective or existing customers. Review forms received for completeness.
• Develop relationships with customer representatives. May respond to questions from prospect regarding benefit information and available benefit options.
• May include some travel.
• Communicate and interact effectively and professionally with co-workers, management, customers, etc.
• Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
• Maintain complete confidentiality of company business.
• Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested. JOB REQUIREMENTS
• Bachelor Degree and 1 year of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making OR 5 years of experience in health care management in a marketing service representative role OR 5 years of experience in sales/marketing or health care management/claims/provider service experience involving processing or coordination of services for health care clients.
• State Insurance License(s) or obtain State Insurance License(s) within required time frame per state regulations.
• Organizational and decision-making skills; written and verbal communications skills including telephone skills.
• Ability to interact professionally with both internal and external contacts.
• Proficient in Microsoft Excel, Word, PowerPoint and Access.

Job Requirements

• Bachelor's degree and 2 years' experience as a health care / ancillary product management in a marketing service representative role OR 6 years' experience combination of sales/marketing/health/ancillary insurance experience involving processing and coordination of services for health care clients.
• Must have General Lines Agent - Life, Health State insurance License within required time frame per state regulations.
• Organizational and decision making skills; written and verbal communications skills including telephone skills.
• Ability to interact professionally with both internal and external contacts.
• PC experience in Microsoft Excel, Word, PowerPoint and Access.

Compensation: $41,700.00 - $92,800.00

Exact compensation may vary based on skills, experience, and location

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.