Compassionate Neurosurgery Secretary & Scheduler

mayfieldclinic; Cincinnati (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Mayfield Brain & Spine is seeking a compassionate Medical Secretary/Scheduler to support patients and keep Neurosurgery providers moving forward. You will handle patient communication, scheduling, and administrative tasks, acting as a liaison between physicians and patients.

This role requires calm under pressure and strong organizational skills. Ideal candidates have a high school diploma and at least 2 years in administrative or medical secretary work.

Qualifications

• High school diploma required.
• Minimum 2 years of experience in administrative/medical secretary role preferred.

Responsibilities

• Coordinate patient scheduling and communications between patients and physicians.
• Maintain physician calendar for patient and administrative events.
• Document patient interactions in medical records promptly and accurately.
• Schedule hospital admissions and surgery requests; obtain insurance authorizations.
• Oversee transcription of dictation and correspondence to ensure timely processing.

Skills

Neurosurgery knowledge

Customer service

Multitasking

Problem-solving

Empathy

Communication skills

Calm under pressure

Diplomacy

Team player

Software proficiency

Independent worker

Education

High School graduate

Tools

Medical scheduling software

Job description

Mayfield Brain & Spine is seeking a compassionate Medical Secretary/Scheduler to support patients and keep Neurosurgery providers moving forward. You will handle patient communication, scheduling, and administrative tasks, acting as a liaison between physicians and patients.

This role requires calm under pressure and strong organizational skills. Ideal candidates have a high school diploma and at least 2 years in administrative or medical secretary work.