Neurosurgery Office Assistant: Patient Care & Admin

Summa Health; Akron (OH); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Retirement Savings Plan

Paid Time Off

Life Insurance

Job summary

Summa Health Medical Group in Fairlawn, OH, invites applications for a Medical Office Associate in the Neurosurgery Office. This full-time role supports patient registration, insurance documentation, and co-pay collection, with a Monday–Friday schedule and benefits eligibility.

The position includes answering phones, scheduling appointments, and assisting with billing inquiries while maintaining confidentiality and delivering courteous, patient-centered service in a collaborative clinic setting.

Qualifications

• Maintains confidentiality of patient, employee, or financial records.
• Effective interpersonal communication with patients, visitors, and physicians.
• Experience with Electronic Medical Records (EMR) systems preferred.
• Ability to work well in a team environment.
• Ability to interact with diverse patient populations with dignity.

Responsibilities

• Greet patients and perform registration and scheduling tasks.
• Capture documentation and information to complete insurance processes.
• Answer and route phone calls; address patient billing questions.
• Collect co-pays and manage past-due balances.

Skills

Confidentiality

Interpersonal skills

EMR experience

Teamwork

Phone etiquette

Education

High school diploma or equivalent

Job description

Summa Health Medical Group in Fairlawn, OH, invites applications for a Medical Office Associate in the Neurosurgery Office. This full-time role supports patient registration, insurance documentation, and co-pay collection, with a Monday–Friday schedule and benefits eligibility.

The position includes answering phones, scheduling appointments, and assisting with billing inquiries while maintaining confidentiality and delivering courteous, patient-centered service in a collaborative clinic setting.