Medical Office Associate - Neurosurgery Office

Summa Health

Akron (OH)

On-site

USD 24,000 - 29,000

Full time

31 hours ago

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Benefits offered by this job

Medical, Dental, Vision

Retirement Savings Plan

Paid Time Off

Life Insurance

Job summary

Summa Health Medical Group in Fairlawn, OH, invites applications for a Medical Office Associate in the Neurosurgery Office. This full-time role supports patient registration, insurance documentation, and co-pay collection, with a Monday–Friday schedule and benefits eligibility.

The position includes answering phones, scheduling appointments, and assisting with billing inquiries while maintaining confidentiality and delivering courteous, patient-centered service in a collaborative clinic setting.

Qualifications

Maintains confidentiality of patient, employee, or financial records.
Effective interpersonal communication with patients, visitors, and physicians.
Experience with Electronic Medical Records (EMR) systems preferred.
Ability to work well in a team environment.
Ability to interact with diverse patient populations with dignity.

Responsibilities

Greet patients and perform registration and scheduling tasks.
Capture documentation and information to complete insurance processes.
Answer and route phone calls; address patient billing questions.
Collect co-pays and manage past-due balances.

Skills

Confidentiality

Interpersonal skills

EMR experience

Teamwork

Phone etiquette

Education

High school diploma or equivalent

Job description

Medical Office Associate - Neurosurgery Office (Job ID: 61023)

Summa Health Medical Group

3378 W Market Street

Fairlawn, OH 44333

Full-Time Days / Monday - Friday Schedule / Benefits Eligible

Summa Health System is recognized as one of the region’s top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.

Summary: Greets patients, performs administrative and clerical tasks in a medical office to include completing registration and collecting co‑pays and past‑due account balances, scheduling appointments, and capturing all necessary documentation and information to complete insurance processes. Answers and routes phone calls. Provides answers to questions on patient billing.

Formal Education Required: a. High school diploma or equivalent

Experience & Training Required: a. Light typing skills.
b. One (1) year clerical experience.

Other Skills, Competencies and Qualifications: a. Must maintain confidentiality of patient, employee, or financial records.
b. Skill in interpersonal communication to effectively interact in person and over the telephone with patients, visitors, and physicians.
c. Computer skills, that may include previous experience with an Electronic Medical Record (EMR)
d. Ability to perform in a work team environment.
e. Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity.
f. Assumes accountability for demonstrating behaviors consistent with the customer service policy.
g. Required ability to handle bodily fluids and possible exposure to communicable disease.

Level of Physical Demands: Exerts up to ten pounds of force occasionally, and/or a negligible amount of force frequently. Ability to bend, stand, and work for extended time.

Equal Opportunity Employer/Veterans/Disabled

$17.43/hr - $20.92/hr

The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.

Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits.