Neuroscience Patient Access & Scheduling Specialist

Houston Methodist; Sugar Land (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Houston Methodist is seeking a Patient Services Representative to perform patient check-in/check-out and appointment scheduling to facilitate a smooth visit experience. This role supports timely claims submission and may handle registration and other revenue cycle tasks.

Key functions include accurate data entry, insurance verification support, exception handling, and compassionate communication with patients, physicians, and staff.

Qualifications

• High School diploma or equivalent (GED, homeschool equivalent, etc.).
• One year of healthcare or related experience.
• Experience in a healthcare setting preferred.

Responsibilities

• Check in/out patients and schedule appointments to support visit flow.
• Assist with timely claims submission and registration tasks as needed.
• Provide general operations and patient service support within department scope.

Skills

Customer service

Communication

English proficiency

Scheduling skills

EMR knowledge

Education

High school diploma

Tools

EMR system

Job description

Houston Methodist is seeking a Patient Services Representative to perform patient check-in/check-out and appointment scheduling to facilitate a smooth visit experience. This role supports timely claims submission and may handle registration and other revenue cycle tasks.

Key functions include accurate data entry, insurance verification support, exception handling, and compassionate communication with patients, physicians, and staff.