Neurology Practice Manager: Lead Clinic Operations

NorthShore University HealthSystem; Glenview (IL); On-site; USD 50,000 - 77,000; Full time

Benefits offered by this job

Career Pathways to PromoteProfessional

Various Medical, Dental, Pet andVision

Tuition Reimbursement

Free Parking

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Community Involvement Opportunities

Job summary

Endeavor Health is seeking a Practice Manager I for Neurology to oversee day-to-day operations and staff development across clinics in Chicago and Glenview. The role ensures regulatory compliance, patient service quality, and efficient clinic operations.

The position manages patient reception, scheduling, and staff workflows while driving operational improvements. A healthcare management background and leadership skills are essential for success.

Qualifications

• Bachelor's Degree preferred OR 5+ Years experience in healthcare management, with a strong background in medical practice or hospital management.
• AHA Heart saver CPR - American Heart Association (AHA) Preferred

Responsibilities

• Manages all support staff in the delivery of patient services with dedicated on-site clinic presence including provider templates
• Provide staff with day-to-day direction and tasks
• Develops staff schedules, workflows and coordinates regular staff and professional meetings
• Partner with team to address concerns and offer solutions
• Oversee talent management, including performance evaluations, coaching, and disciplinary actions, as needed.
• Lead and develop a high-performing team through effective hiring, training, performance management, and accountability practices.
• Maintain training and orientation of staff and providers; provide input into developing and updating training
• Exercises independent judgment within defined procedures to determine appropriate actions for moderately complex issues
• Monitor patient experience and employee engagement scores and develop tactics to improve areas of opportunity
• Responsible for monitoring and meeting budgetary goals for clinics/teams; Evaluate and report variances to director
• Collaborates with site-based provider leaders to coordinate communication, cascade key information, and facilitate bi-directional feedback to drive alignment, responsiveness, and operational improvement
• Performs quality audits; partners with quality to assess outcomes and plans for improvement
• Ensuring services are in compliance with professional standards, state and federal regulatory requirements and maintaining applicable accreditations with key organizations
• May be required to perform additional responsibilities as needed.

Job description

Endeavor Health is seeking a Practice Manager I for Neurology to oversee day-to-day operations and staff development across clinics in Chicago and Glenview. The role ensures regulatory compliance, patient service quality, and efficient clinic operations.

The position manages patient reception, scheduling, and staff workflows while driving operational improvements. A healthcare management background and leadership skills are essential for success.