Neurology Patient Services Coordinator (Day Shift, No Weekends)

BJC HealthCare; Missouri; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive medical, dental, vision,

Life insurance and legal services

Disability insurance

401(k) with match

Tuition assistance

Learning and development

Flexible Spending Accounts

Paid Time Off

Adoption assistance

Job summary

BJC Medical Group is seeking a front office Patient Services Representative for the Neurology division in Creve Coeur. This full-time role handles patient check-ins, appointment scheduling, and basic billing coordination.

Ideal candidates have 2–5 years of experience, a High School Diploma or GED, and familiarity with Epic. The position offers a day shift, comprehensive benefits, and a collaborative team environment with no weekend or holiday calls.

Qualifications

• Experience handling front office tasks and triage calls.
• Strong attention to detail and professional conduct.
• Experience with insurance verification and patient education.
• Data entry of service charges including diagnostic codes.
• Coordination with Central Billing Office to ensure charges are captured.

Responsibilities

• Handles telephone calls from patients and staff; forwards calls requiring triage.
• Performs receptionist duties with close attention to detail and professionalism.
• Verifies health insurance payment information and educates patients on applicable regulations; collects payments and records data.
• Performs data entry of service charges, including diagnostic codes and charges for physicians and clinics.
• Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.

Skills

Telephone etiquette

Reception duties

Attention to detail

Professionalism

Education

High School Diploma or GED

Tools

Epic Experience

Job description

BJC Medical Group is seeking a front office Patient Services Representative for the Neurology division in Creve Coeur. This full-time role handles patient check-ins, appointment scheduling, and basic billing coordination.

Ideal candidates have 2–5 years of experience, a High School Diploma or GED, and familiarity with Epic. The position offers a day shift, comprehensive benefits, and a collaborative team environment with no weekend or holiday calls.