Neurology Patient Care Lead — Elevate Clinic Experience

VHC Health; Arlington (VA); On-site; USD 42,000 - 60,000; Full time

Job summary

VHC Health is seeking a Lead Patient Care Representative in Neurology to welcome and register patients, answer calls, and manage insurance preauthorizations. The role supports physicians and staff in a fast-paced clinical setting. Strong front-desk and clerical experience is valued.

The position involves patient payments, chart preparation, and collaboration with the Practice Manager to ensure smooth clinic operations.

Qualifications

• Associate degree preferred.
• Two years of office/clerical or healthcare/medical (primary care/office) experience is preferred.

Responsibilities

• Schedules, greets, and registers patients in a friendly, courteous, and professional manner.
• Answers and routes telephone calls and messages.
• Coordinates insurance verifications and preauthorizations.
• Takes payments and completes daily batching.
• Maintains medical records and prepares charts for clinic sessions.
• Provides assistance as needed to physicians, Practice Manager, and clinical staff.

Education

Associate degree preferred

Job description

VHC Health is seeking a Lead Patient Care Representative in Neurology to welcome and register patients, answer calls, and manage insurance preauthorizations. The role supports physicians and staff in a fast-paced clinical setting. Strong front-desk and clerical experience is valued.

The position involves patient payments, chart preparation, and collaboration with the Practice Manager to ensure smooth clinic operations.