Network Trainer

Dunkin' | Cadette/Nadreau Network; Bernardston (MA); On-site; USD 42,000 - 56,000; Full time

Job summary

Dunkin' | Cadette/Nadreau Network is seeking a dedicated Training Coach in Bernardston, MA to develop the restaurant team through comprehensive onboarding, ongoing training, and adherence to Brand and food safety standards. You will model excellence, coach team members, and ensure high guest service levels during product rollouts and daily operations.

This role emphasizes clear communication with team members and managers, facilitating consistent performance, and drivingBrand-aligned service

Responsibilities

• Train and coach team members on their roles and responsibilities and ensure they are meeting all Brand and food safety standards.
• Train restaurant team members and ensure completion of required training using Brand and franchisee's tools.
• Help onboard restaurant team member using Brand and franchisee tools and systems.
• Ensure restaurant team can execute new product rollouts
• Communicate clearly with restaurant team members and managers.
• Serve as a role model for restaurant team members.
• Provide great guest service and coach restaurant team members to do the same.

Job description

• Train and coach team members on their roles and responsibilities and ensure they are meeting all Brand and food safety standards.
• Train restaurant team members and ensure completion of required training using Brand and franchisee's tools.
• Help onboard restaurant team member using Brand and franchisee tools and systems.
• Ensure restaurant team can execute new product rollouts
• Communicate clearly with restaurant team members and managers.
• Serve as a role model for restaurant team members.
• Provide great guest service and coach restaurant team members to do the same.