Network Tools & Automation Engineer

Synergis; Atlanta (GA); On-site; USD 69,000 - 83,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401k

commuter benefits

Job summary

Synergis is seeking a technically skilled infrastructure specialist to provide support, administration, integration, automation, and consulting for network and telecom infrastructure management.

You will work with engineering teams, develop scripts, respond to incidents, and ensure cybersecurity and compliance, including SOX and NERC CIP as applicable. The role includes an on-call rotation and collaboration with vendors and internal teams.

Qualifications

• Strong knowledge of IT infrastructure components and network infrastructure.
• Experience supporting enterprise infrastructure management, network management, monitoring, or observability tools.
• Experience with network management protocols and concepts such as SNMP, TL1, and NETCONF.
• System administration experience on Linux, UNIX, and/or Windows Server platforms.
• Strong analytical, diagnostic, troubleshooting, and problem-solving skills.
• Scripting or automation experience using technologies such as Python, Ansible, shell scripting, Perl, Expect, or similar tools.
• Knowledge of REST web services, APIs, JSON, and related integration concepts.
• Ability to organize work, manage multiple priorities, meet schedules, and deliver on customer commitments.
• Professional written and verbal communication skills, including the ability to work independently and in a team environment.
• Ability to engage users, gather requirements, influence internal and vendor stakeholders, and provide practical consulting for infrastructure management needs.

Responsibilities

• Provide technical support, administration, integration, automation, and consulting for infrastructure management, monitoring, observability, and automation platforms used to manage the network and telecom infrastructure.
• Support tools that provide real-time monitoring, configuration management, trending, job scheduling, systems automation, and sustainable management of network and telecom infrastructure.
• Work with engineering and support organizations to gather infrastructure management requirements and implement solutions that effectively monitor and manage the network infrastructure.
• Develop, maintain, integrate, and support scripts, programs, workflows, and automations to improve network management, monitoring, reporting, and operational efficiency.
• Respond quickly and effectively to operational problems, perform root-cause analysis, and help resolve recurring issues.
• Create and maintain clear technical documentation for supported platforms, processes, procedures, integrations, and project work.
• Support cybersecurity, compliance, and risk-related requirements, including Sarbanes-Oxley and NERC CIP compliance where applicable.
• Participate in rotating 24/7 on-call support as needed.
• Collaborate effectively with internal teams, vendors, and stakeholders to deliver reliable, secure, and business-aligned tooling solutions.

Skills

Python scripting

Ansible

Shell scripting

REST APIs

Linux administration

SNMP/TL1/NETCONF

Analytical problem solving

Communication skills

Project collaboration

Tools

Micro Focus Network Automation

OpenText Network Automation

MegaSys Telenium

Ciena Navigator

Nokia NSP/NFM-P

Adtran AOE/MCP

Job description

Synergis is seeking a technically skilled infrastructure specialist to provide support, administration, integration, automation, and consulting for network and telecom infrastructure management.

You will work with engineering teams, develop scripts, respond to incidents, and ensure cybersecurity and compliance, including SOX and NERC CIP as applicable. The role includes an on-call rotation and collaboration with vendors and internal teams.