Network Technician (Paid Relo; MSP exp. req. $65-75K)

#twiceasnice Recruiting; Michigan; On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Relocation assistance

Benefits

Job summary

#twiceasnice Recruiting is seeking an IT Support Specialist for a growing MSP in Petoskey, MI. You will lead client implementations, deploy hardware and infrastructure, and resolve complex technical issues to ensure smooth transitions to managed services.

Ideal candidates have 2+ years in MSP environments, experience with Microsoft 365, Active Directory, and enterprise networking equipment, plus strong networking fundamentals.

Qualifications

• 2+ years of IT support within an MSP environment.
• Hands-on experience with Microsoft 365, Active Directory, and enterprise networking equipment.
• Strong understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs, firewalls, and wireless.
• Experience with ticketing systems and remote management tools.

Responsibilities

• Lead client implementations and ensure on-time delivery.
• Perform hardware and infrastructure deployments.
• Troubleshoot Windows, macOS, Microsoft 365, networks, printers, scanners, and mobile devices.

Skills

MSP experience

Microsoft 365

Active Directory

Networking fundamentals

Enterprise networking equipment

Ticketing systems

Remote management tools

Job description

Location: Petoskey, MI – Relocation Assistance Available!

Salary: $65,000- $75,000 + Benefits

Job Type: Full-Time

Start Date: ASAP

Sponsorship is not available

Relocation assistance is available

IT Support Specialist (MSP exp. req.) Description

Our client, a growing MSP, is seeking an IT Support Specialist to join its team in Petoskey, MI. This role is ideal for an experienced MSP professional who enjoys project-based work, implementing new technology solutions, and solving complex technical challenges. You'll lead client implementations, perform hardware and infrastructure deployments, troubleshoot technical issues, and ensure seamless transitions from implementation to ongoing managed services. This position offers exposure to a wide variety of technologies and industries while working alongside an experienced team dedicated to delivering outstanding customer experiences.

IT Support Specialist (MSP exp. req.) Responsibilities

• Complete implementation projects on time and within budgeted hours.
• Perform new client onboarding and offboarding activities.
• Install, configure, and deploy servers, workstations, networking equipment, and other hardware.
• Provide on-site implementation and deployment support for client environments.
• Troubleshoot Windows, macOS, Microsoft 365, networking, printers, scanners, and mobile devices during implementations.
• Provide Day 0 support and ensure a smooth handoff to the Managed Services team.
• Create and maintain accurate technical documentation.
• Develop work estimates and recommend technical solutions based on project requirements.
• Participate in an on-call rotation and provide after-hours support as needed

IT Support Specialist (MSP exp. req.) Qualifications

• 2+ years of IT support within a Managed Service Provider (MSP) environment required
• Hands-on experience with Microsoft 365, Active Directory, and enterprise networking equipment required
• Strong understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPNs, firewalls, and wireless networking required
• Experience with ticketing systems and remote management tools required