Network Technician I: VoIP, Cabling & Field Tech

Doc PersonalBeratung GmbH; Columbia (SC); On-site; USD 42,000 - 60,000; Full time

Job summary

South Carolina Department of Social Services seeks a Network Technician I to provide technical support for VoIP phones and mobile devices, and to assist with network infrastructure tasks. Responsibilities include cabling, testing, and resolving LAN/WAN issues, with emphasis on timely, user-focused service.

The role requires a high school diploma with IT/electronics experience; an Associate degree or higher may substitute for experience.

Qualifications

• High School Diploma or equivalent required.
• Associate degree or higher may substitute for experience.
• Experience in information technology or electronics is preferred.

Responsibilities

• Provide program and user technical support for VoIP and mobile devices.
• Support physical network infrastructure tasks such as cabling and testing.
• Troubleshoot LAN/WAN, wireless, and routing issues for end users.
• Assist with project tasks related to network and telecommunications hardware.
• Maintain documentation of changes, resolutions, and procedures.
• Ensure compliance with security/privacy standards for PII.

Skills

VoIP support

LAN/WAN troubleshooting

Network cabling

Help desk software

Education

High School Diploma

Associate degree preferred

Tools

RJ45 testing

Job description

South Carolina Department of Social Services seeks a Network Technician I to provide technical support for VoIP phones and mobile devices, and to assist with network infrastructure tasks. Responsibilities include cabling, testing, and resolving LAN/WAN issues, with emphasis on timely, user-focused service.

The role requires a high school diploma with IT/electronics experience; an Associate degree or higher may substitute for experience.