Network Technician

TechDigital Group; Waco (TX); On-site; Full time

Job summary

An established industry player is seeking a skilled technician to manage network devices and troubleshoot various issues. This role involves working with switches, routers, and VOIP phones, ensuring optimal network performance. The technician will conduct site surveys, install and decommission devices, and collaborate with technical teams to resolve issues. If you have a passion for technology and a desire to work in a dynamic environment, this opportunity is perfect for you. Join a team that values innovation and teamwork while contributing to cutting-edge projects in network management.

Qualifications

• Basic knowledge of network devices like switches and routers is essential.
• Experience with troubleshooting VOIP phones and network issues is preferred.

Responsibilities

• Troubleshoot and replace network switch chassis blades as needed.
• Conduct WLAN surveys and manage the installation of access points.
• Perform site surveys and asset inventory validation.

Skills

Basic Knowledge of Network Devices

Troubleshooting Avaya VOIP phones

Fiber link troubleshooting

Switch port assignment to VLANs

Site surveys

Data Center Infrastructure Management

Tools

CISCO

Riverbed

Job description

Job Responsibilities

• Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed.
• Basic knowledge/understanding of assigning switch ports to specific VLANs.
• Patch phone ports to switch as needed. Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration).
• Troubleshoot issues with fiber links between switches – Able to visualize errors and communicate to remote technical teams.
• Troubleshoot and replace network switch chassis blades when required.
• Adding memory/flash to an existing Non-End User Device; patching, moving an existing switch or router.
• Racking and patching any new Non-End User Devices.
• Decommissioning a single Non-End User Device, including verifying the impact of such decommissioning and/or shutting the device down.
• Installing new or moving existing access points for coverage expansion – No higher than usage of a 6-foot ladder; however, for higher ladders, parties shall mutually discuss and agree.
• Conducting site surveys, including asset inventory validation.
• Conduct WLAN surveys; installing, decommissioning, or moving WAP.
• Installing, decommissioning, or moving WLC.
• Installing, decommissioning, or moving Smart Edge.
• Installing or decommissioning Firewall.
• Installing, decommissioning, or modifying WAN acceleration; installing, decommissioning, or modifying the VPN Gateway.
• Granting site access for the Customer's third parties.
• The onsite Technician may also be required to conduct conference room equipment upgrades where they are swapping devices and following the provided step-by-step processes. Detailed instructions and support will be provided prior to the technician conducting this work.
• Good to have understanding of any Data Center Infrastructure Management Application.