Network Admin

TechDigital Group; Kentucky; Hybrid; USD 90,000 - 120,000; Full time

Job summary

TechDigital Group is seeking an experienced Network Administrator based in the United States, Kentucky. The ideal candidate should have over 9 years of experience in managing large enterprise network environments and be well-versed in Cisco technologies, WAN, and LAN.

This role requires strong troubleshooting skills, effective communication, and a proactive approach to customer service. Responsibilities include managing network installations, resolving incidents, and participating in Change Advisory Board meetings to ensure smooth operations.

Qualifications

• 9+ years of experience in network administration in a large enterprise environment.
• In-depth knowledge of LAN, WAN and TCP/IP technologies.
• Strong understanding of Cisco technologies and experience with WAN technologies like DMVPN and MPLS.

Responsibilities

• Manage and troubleshoot network infrastructure installation and configuration.
• Ensure high level of customer service and handle moderate to complex incidents.
• Participate in Change Advisory Board meetings and provide trend analysis for decision-making.

Skills

Network administration

Routing

Switching

Cisco technologies

Wireless technologies

Communication skills

Tools

Cisco Switches and Routers

WAN technologies

Network Monitoring tools

Job description

Job Requirements and Responsibilities

• 9+ years of Network administration experience in large enterprise environment
• In-depth knowledge on network technologies on LAN, WAN and TCP/IP
• Strong understanding on Routing, Switching and Wireless
• Hands-on experience in Cisco Switches and Routers for LAN / WAN
• Hands-on experience in Cisco Wireless LAN Cisco vWLC, WLC (5500, 9800), Client (2800, 3500, 3600, 3700 & 9100)
• In-depth understanding of SDWAN and experience on Cisco SDWAN
• Experience with Cisco Nexus 5K, 7K, 9K
• Experience with WAN technologies DMVPN and MPLS
• Strong knowledge Datacenter architecture is an added advantage
• Be able to work independently, Team player, Pragmatic and solution driven
• Strong and effective verbal and written communication skills
• In-depth understanding of current networking technologies and specialization in Cisco Networking
• Extensive hands‑on technical skills to cover installation, configuration, administration, and advanced troubleshooting of data networks in large enterprise that includes Wired & Wireless LAN WAN and DNS & DHCP
• Experience of working within a Service environment and technical teams of IT experts
• Experience of working on ITIL ticketing systems (Service now) and understand ITIL framework
• Experience in representation in Change Advisory Board (CAB) meetings
• Experience of being able to highlight issues and solutions
• In depth understand and troubleshooting skills for data centres networks
• Maintain relationships with circuit vendor, Network Device OEMs, and other suppliers/ sub-contractors
• QoS designing, implementation and troubleshooting
• Installation and configuration of HA environment
• Performance Management & fine tuning WAN technologies i.e., MPLS, MPLS VPN, IPSec VPN etc.
• IP Address management, Access Management, and performance management
• Configuration & Troubleshooting of Call out feature, SNMP, NTP, Network Redundancy features i.e., HSRP/VRRP etc, load balancing, policy-based routing, rate limiting, traffic shaping, VLAN, trunking and routing protocols i.e., BGP, EIGRP & OSPF
• Manage DNS and DHCP services
• Experience on traffic capturing and traffic analysing tools
• Manage network device backup, restore, and reboot etc.
• Comprehensive understanding and experience working on Network Monitoring tools
• Strong verbal/written communication skills Strong technical aptitude and ability to research and solve complex issues independently
• To maintain a high degree of customer service for all support queries and adhere to all service management principles
• To take ownership of user problems and be proactive when dealing with network issues
• Knowledge retention actively participate in documentation of technical procedures
• Resolve moderate to complex (P1, P2 and P3) incidents and problems effectively and in a timely manner
• Responsible for performing root cause analysis and long-term fixes
• Responsible for implementation of medium to complex components of a project module, change request
• Responsible for providing trend analysis to management team to enable them to make informed decisions
• Work in a cross-cultural team and communicate effectively
• Extensive experience in System Fault Tolerance, Networking Designing, Business continuity and Disaster recovery Cisco CCNA \ CCNP\ industry standard networking certifications Preferred
• (1.) To validate analyses (eg. Root Cause Analysis ,Trend Analysis) and reports to facilitate performance in tasks to be presented to key business stakeholders
• (2.) To ensure positive customer feedback and satisfaction thorugh active participation in customer meetings to understand any issues faced
• (3.) To validate Change Order Implementation Plan and Human Error Compliance and pa