Network Systems Technician

South Louisiana Community College; Lafayette (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

South Louisiana Community College seeks an IT Support Professional to assist with network infrastructure, classroom technology, and user support across multiple campus locations in Lafayette, LA.

The role requires troubleshooting hardware/software, basic networking, and AD/O365 familiarity, with after-hours support as needed. Administrative/Staff appointment, on-site position with benefits and ongoing training.

Qualifications

• Technical Diploma in IT or related field or equivalent experience.
• Experience not required; willing to train.
• Familiarity with Windows 10/11, AD/O365, and basic networking concepts.

Responsibilities

• Prioritize and complete tasks in a timely manner.
• Resolve issues and escalate when needed.
• Travel to various site locations for campus support.
• Provide after-hours user support as required.
• Install and maintain network infrastructure and classroom technology.
• Troubleshoot PC hardware, software and peripherals.

Skills

Troubleshooting hardware & software

Networking concepts (TCP/IP, DNS, DHCP

VOIP knowledge

Documentation & testing

Customer service

Education

Technical Diploma in IT or related field

Tools

Windows 10/11

Active Directory/O365

Networking hardware (routers/switches/firewalls)

Job description

South Louisiana Community College seeks an IT Support Professional to assist with network infrastructure, classroom technology, and user support across multiple campus locations in Lafayette, LA.

The role requires troubleshooting hardware/software, basic networking, and AD/O365 familiarity, with after-hours support as needed. Administrative/Staff appointment, on-site position with benefits and ongoing training.